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+--- Thread: Western Digital SSD SE help (/Thread-Western-Digital-SSD-SE-help)
Western Digital SSD SE help - Gavc68 - 09-08-2023
My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.
what'd be the best method to SE here?
RE: Western Digital SSD SE help - prekrasnoyemirai - 09-09-2023
(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.
what'd be the best method to SE here?
Seems like a simple enough DNA.
You could also do a warranty claim
RE: Western Digital SSD SE help - AvonA - 09-09-2023
(09-09-2023, 07:49 AM)prekrasnoyemirai Wrote:(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.
what'd be the best method to SE here?
Seems like a simple enough DNA.
You could also do a warranty claim
WD Support is horrible I suggest try other seller.
RE: Western Digital SSD SE help - FortuneCookie4 - 09-10-2023
(09-09-2023, 05:18 PM)AvonA Wrote:(09-09-2023, 07:49 AM)prekrasnoyemirai Wrote:(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.
what'd be the best method to SE here?
Seems like a simple enough DNA.
You could also do a warranty claim
WD Support is horrible I suggest try other seller.
Ditto re terrible support, took a good part of 2 months to SE a sdcard
He can't change to a different brand now that he has the product in hand.
I suggest contacting WD for a refund without mentioning the product had arrived, since you requested cancellation before it did.
If they gave you a refund, SE success. If they mentioned the product is delivered, proceed to DNA. In that order.