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Western Digital SSD SE help filter_list
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Gavc68 Offline
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Western Digital SSD SE help 09-08-2023, 11:48 PM #1
My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.

what'd be the best method to SE here?

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prekrasnoyemirai Offline
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RE: Western Digital SSD SE help 09-09-2023, 07:49 AM #2
(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.

what'd be the best method to SE here?

Seems like a simple enough DNA.
You could also do a warranty claim
(This post was last modified: 09-09-2023, 07:51 AM by prekrasnoyemirai.)

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AvonA Offline
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RE: Western Digital SSD SE help 09-09-2023, 05:18 PM #3
(09-09-2023, 07:49 AM)prekrasnoyemirai Wrote:
(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.

what'd be the best method to SE here?

Seems like a simple enough DNA.
You could also do a warranty claim

WD Support is horrible I suggest try other seller.
everything I say is only fiction and fantasy

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FortuneCookie4 Offline
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RE: Western Digital SSD SE help 09-10-2023, 11:23 AM #4
(09-09-2023, 05:18 PM)AvonA Wrote:
(09-09-2023, 07:49 AM)prekrasnoyemirai Wrote:
(09-08-2023, 11:48 PM)Gavc68 Wrote: My $80 SSD just arrived today, even though I requested order cancellation and it was confirmed by the rep.
The package was shipped by UPS with no signature required, only a photo showing the package left unattended at the door.

what'd be the best method to SE here?

Seems like a simple enough DNA.
You could also do a warranty claim

WD Support is horrible I suggest try other seller.

Ditto re terrible support, took a good part of 2 months to SE a sdcard

He can't change to a different brand now that he has the product in hand.

I suggest contacting WD for a refund without mentioning the product had arrived, since you requested cancellation before it did.
If they gave you a refund, SE success. If they mentioned the product is delivered, proceed to DNA. In that order.

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