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+--- Thread: DNA problems (/Thread-DNA-problems)
DNA problems - DAMESIKURVA - 09-06-2023
Hello guys, real quick. I ordered shoes from Zalando and did DNA i pushed them a lot and they told me to file a fucking PR on $200 shoes so i bought from Footshop and legit refund zalando. Now footshop is doing the same thing, they told me to go file a PR. Should I push Footshop more or is there anything I can say. Both companies ship from Germany and have HQ there that could be the problem in my country what do you guys think? (by that I mean that germany is much more cautisou about refunds)
RE: DNA problems - Roadman - 09-06-2023
Keep pushing and ask to speak to a supervisor. Say the police won't issue a police report for an item/parcel that didn't arrive.
If they reject then simply go ahead and file one. I know you shouldn't waste a police report for $200 but what can you do.
Alternatively you can file a charegeback with your payment provider.