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+--- Thread: AirPods Pro EB Apple Store UK - Police Report (/Thread-AirPods-Pro-EB-Apple-Store-UK-Police-Report)
AirPods Pro EB Apple Store UK - Police Report - Xx3003 - 08-12-2023
Hi,
I spoke to the rep online and they seemed that they’ve believed me and they said they would take the necessary steps to continue and resolve the problem, even asking if I wanted an exchange or a refund, (I’ve stated refund) but now I’ve received an email from Apple stating:
A police report for the missing product, masking any third-party data.
Multiple photos of the shipping box, especially the outside and the sealing tape.
Multiple photos of the product you received and its serial number, as well as the retail box and the barcode
I don’t have the shipping box anymore as I threw it away, but how do I obtain a police report? I don’t have a local police station. This is in London btw.
RE: AirPods Pro EB Apple Store UK - Police Report - torymafia - 10-07-2023
(08-12-2023, 07:00 PM)Xx3003 Wrote: Hi,
I spoke to the rep online and they seemed that they’ve believed me and they said they would take the necessary steps to continue and resolve the problem, even asking if I wanted an exchange or a refund, (I’ve stated refund) but now I’ve received an email from Apple stating:
A police report for the missing product, masking any third-party data.
Multiple photos of the shipping box, especially the outside and the sealing tape.
Multiple photos of the product you received and its serial number, as well as the retail box and the barcode
I don’t have the shipping box anymore as I threw it away, but how do I obtain a police report? I don’t have a local police station. This is in London btw.
Hey. what happened with this?
RE: AirPods Pro EB Apple Store UK - Police Report - Xx3003 - 10-07-2023
(10-07-2023, 02:29 PM)torymafia Wrote:(08-12-2023, 07:00 PM)Xx3003 Wrote: Hi,
I spoke to the rep online and they seemed that they’ve believed me and they said they would take the necessary steps to continue and resolve the problem, even asking if I wanted an exchange or a refund, (I’ve stated refund) but now I’ve received an email from Apple stating:
A police report for the missing product, masking any third-party data.
Multiple photos of the shipping box, especially the outside and the sealing tape.
Multiple photos of the product you received and its serial number, as well as the retail box and the barcode
I don’t have the shipping box anymore as I threw it away, but how do I obtain a police report? I don’t have a local police station. This is in London btw.
Hey. what happened with this?
I sent what they needed apart the shipping box and then followed up, then they sent refund
RE: AirPods Pro EB Apple Store UK - Police Report - torymafia - 10-09-2023
(10-07-2023, 04:01 PM)Xx3003 Wrote:(10-07-2023, 02:29 PM)torymafia Wrote:(08-12-2023, 07:00 PM)Xx3003 Wrote: Hi,
I spoke to the rep online and they seemed that they’ve believed me and they said they would take the necessary steps to continue and resolve the problem, even asking if I wanted an exchange or a refund, (I’ve stated refund) but now I’ve received an email from Apple stating:
A police report for the missing product, masking any third-party data.
Multiple photos of the shipping box, especially the outside and the sealing tape.
Multiple photos of the product you received and its serial number, as well as the retail box and the barcode
I don’t have the shipping box anymore as I threw it away, but how do I obtain a police report? I don’t have a local police station. This is in London btw.
Hey. what happened with this?
I sent what they needed apart the shipping box and then followed up, then they sent refund
How do I get PR? Do I need to go in physically?
RE: AirPods Pro EB Apple Store UK - Police Report - bakerstreet - 10-09-2023
(10-09-2023, 06:38 AM)torymafia Wrote:(10-07-2023, 04:01 PM)Xx3003 Wrote:(10-07-2023, 02:29 PM)torymafia Wrote: Hey. what happened with this?
I sent what they needed apart the shipping box and then followed up, then they sent refund
How do I get PR? Do I need to go in physically?
You need to go to your nearest station OR you can buy a PR template from someone and then change it with your informations.
RE: AirPods Pro EB Apple Store UK - Police Report - ruonis55 - 10-09-2023
(10-09-2023, 12:33 PM)bakerstreet Wrote:(10-09-2023, 06:38 AM)torymafia Wrote:(10-07-2023, 04:01 PM)Xx3003 Wrote: I sent what they needed apart the shipping box and then followed up, then they sent refund
How do I get PR? Do I need to go in physically?
You need to go to your nearest station OR you can buy a PR template from someone and then change it with your informations.
Doesn't work if they check it. Only big companies that don't have big resources don't check them that often.