Quote: I was going to try serial no method on Nintendo but they never ended up even sending me a label in the post.

(06-09-2023, 10:16 AM)mothered Wrote:

Quote: I was going to try serial no method on Nintendo but they never ended up even sending me a label in the post.

Where does that claim currently stand?

(06-09-2023, 10:45 AM)Mong500n Wrote: Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

Quote:they never ended up even sending me a label in the post.

(06-10-2023, 09:47 AM)mothered Wrote:

(06-09-2023, 10:45 AM)Mong500n Wrote: Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

What exactly happened leading up to this:

Quote:they never ended up even sending me a label in the post.

(06-11-2023, 08:42 AM)Mong500n Wrote: I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

(06-11-2023, 08:42 AM)Mong500n Wrote:

(06-10-2023, 09:47 AM)mothered Wrote:

(06-09-2023, 10:45 AM)Mong500n Wrote: Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

What exactly happened leading up to this:

Quote:they never ended up even sending me a label in the post.

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

(06-11-2023, 07:15 PM)AlreadyRRich Wrote:

(06-11-2023, 08:42 AM)Mong500n Wrote:

(06-10-2023, 09:47 AM)mothered Wrote: What exactly happened leading up to this:

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

I don't want to put the blame on you, but you're going to tell us you haven't followed up even once in those 4 weeks? You should be on their ass every 48-72hours asking for updates...

(06-11-2023, 09:54 AM)mothered Wrote:

(06-11-2023, 08:42 AM)Mong500n Wrote: I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

So what did they end up doing with your claim?

(06-11-2023, 08:43 PM)Mong500n Wrote: I think there might some confusion, I went and filed a warranty claim on their website, an automated message said I would receive a box with label to return the Nintendo , but it never arrived and I have not bothered to restart the SE.

(06-11-2023, 08:43 PM)Mong500n Wrote:

(06-11-2023, 07:15 PM)AlreadyRRich Wrote:

(06-11-2023, 08:42 AM)Mong500n Wrote: I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

I don't want to put the blame on you, but you're going to tell us you haven't followed up even once in those 4 weeks? You should be on their ass every 48-72hours asking for updates...

On their ass to send me a box lmao? I haven’t been bothered because it was being sent from America for some reason. I can just restart the SE, it’s literally not progressed from the start, so no drama.

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(06-11-2023, 09:54 AM)mothered Wrote:

(06-11-2023, 08:42 AM)Mong500n Wrote: I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

So what did they end up doing with your claim?

I think there might some confusion, I went and filed a warranty claim on their website, an automated message said I would receive a box with label to return the Nintendo , but it never arrived and I have not bothered to restart the SE.