[Mong500n]

Has anyone experience of SE’ing either recently? I was going to try serial no method on Nintendo but they never ended up even sending me a label in the post.

[mothered]

I was going to try serial no method on Nintendo but they never ended up even sending me a label in the post.

Where does that claim currently stand?

[Mong500n]

I was going to try serial no method on Nintendo but they never ended up even sending me a label in the post.

Where does that claim currently stand?

Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again, just curious if anyone has experience elsewhere.

[mothered]

Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

What exactly happened leading up to this:

they never ended up even sending me a label in the post.

[Mong500n]

Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

What exactly happened leading up to this:

they never ended up even sending me a label in the post.

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

[mothered]

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

So what did they end up doing with your claim?

[AlreadyRRich]

Currently dead in the water, this was about 4 weeks ago and nothing turned up, so I was going to potentially pursue it again

What exactly happened leading up to this:

they never ended up even sending me a label in the post.

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

I don't want to put the blame on you, but you're going to tell us you haven't followed up even once in those 4 weeks? You should be on their ass every 48-72hours asking for updates...

[Mong500n]

What exactly happened leading up to this:

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

I don't want to put the blame on you, but you're going to tell us you haven't followed up even once in those 4 weeks? You should be on their ass every 48-72hours asking for updates...

On their ass to send me a box lmao? I haven’t been bothered because it was being sent from America for some reason. I can just restart the SE, it’s literally not progressed from the start, so no drama.

---

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

So what did they end up doing with your claim?

I think there might some confusion, I went and filed a warranty claim on their website, an automated message said I would receive a box with label to return the Nintendo , but it never arrived and I have not bothered to restart the SE.

[mothered]

I think there might some confusion, I went and filed a warranty claim on their website, an automated message said I would receive a box with label to return the Nintendo , but it never arrived and I have not bothered to restart the SE.

Understood.

[AlreadyRRich]

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived hah. I could attempt the same again.

I don't want to put the blame on you, but you're going to tell us you haven't followed up even once in those 4 weeks? You should be on their ass every 48-72hours asking for updates...

On their ass to send me a box lmao? I haven’t been bothered because it was being sent from America for some reason. I can just restart the SE, it’s literally not progressed from the start, so no drama.

---

I filled in an online form to say the device was having power issues and wouldn’t hold a charge, they would send me a box with a prepaid label, but it never arrived

So what did they end up doing with your claim?

I think there might some confusion, I went and filed a warranty claim on their website, an automated message said I would receive a box with label to return the Nintendo , but it never arrived and I have not bothered to restart the SE.

Well is your objective not to refund your order? Because if it is, I don't know why you wouldn't put pressure to make your claim go further?