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Successful Bose EB USA - Printable Version

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Successful Bose EB USA - ilikefudge - 06-02-2023

Fairly straightforward. Emailed them the night I received the order saying the package was empty. They made a claim and I followed up about 5 days later and they said they will send a replacement. I asked for a refund instead because it was for my brother's birthday, which already passed, but they said it had to be a replacement, and I can just refund it for free. Maybe if I mentioned the birthday the first day I could've got a refund to save me some time, but this is fine for me. My first EB and my first EB success. I forgot to mention the order was the Quiet Comfort earbuds 2 which are $300.

RE: Successful Bose EB USA - Catcatdog - 06-03-2023

(06-02-2023, 10:38 AM)ilikefudge Wrote: Fairly straightforward. Emailed them the night I received the order saying the package was empty. They made a claim and I followed up about 5 days later and they said they will send a replacement. I asked for a refund instead because it was for my brother's birthday, which already passed, but they said it had to be a replacement, and I can just refund it for free. Maybe if I mentioned the birthday the first day I could've got a refund to save me some time, but this is fine for me. My first EB and my first EB success. I forgot to mention the order was the Quiet Comfort earbuds 2 which are $300.

Have you used a fresh account or old one? Smile

RE: Successful Bose EB USA - ilikefudge - 06-03-2023

(06-03-2023, 12:12 AM)Catcatdog Wrote:
(06-02-2023, 10:38 AM)ilikefudge Wrote: Fairly straightforward. Emailed them the night I received the order saying the package was empty. They made a claim and I followed up about 5 days later and they said they will send a replacement. I asked for a refund instead because it was for my brother's birthday, which already passed, but they said it had to be a replacement, and I can just refund it for free. Maybe if I mentioned the birthday the first day I could've got a refund to save me some time, but this is fine for me. My first EB and my first EB success. I forgot to mention the order was the Quiet Comfort earbuds 2 which are $300.

Have  you used a fresh account or old one? Smile
it was completely fresh. best of luck if you end up trying

RE: Successful Bose EB USA - ranzz0071 - 06-04-2023

(06-03-2023, 07:20 AM)ilikefudge Wrote:
(06-03-2023, 12:12 AM)Catcatdog Wrote:
(06-02-2023, 10:38 AM)ilikefudge Wrote: Fairly straightforward. Emailed them the night I received the order saying the package was empty. They made a claim and I followed up about 5 days later and they said they will send a replacement. I asked for a refund instead because it was for my brother's birthday, which already passed, but they said it had to be a replacement, and I can just refund it for free. Maybe if I mentioned the birthday the first day I could've got a refund to save me some time, but this is fine for me. My first EB and my first EB success. I forgot to mention the order was the Quiet Comfort earbuds 2 which are $300.

Have  you used a fresh account or old one? Smile
it was completely fresh. best of luck if you end up trying
have you returned your replacement or did LIT to receive refund?

RE: Successful Bose EB USA - ilikefudge - 06-05-2023

(06-04-2023, 11:12 PM)ranzz0071 Wrote:
(06-03-2023, 07:20 AM)ilikefudge Wrote:
(06-03-2023, 12:12 AM)Catcatdog Wrote: Have  you used a fresh account or old one? Smile
it was completely fresh. best of luck if you end up trying
have you returned your replacement or did LIT to receive refund?
It's coming tmrw but I don't think I'm experienced enough or confident enough to attempt a LiT. Prob just a refund.

RE: Successful Bose EB USA - ranzz0071 - 06-07-2023

(06-05-2023, 08:05 AM)ilikefudge Wrote:
(06-04-2023, 11:12 PM)ranzz0071 Wrote:
(06-03-2023, 07:20 AM)ilikefudge Wrote: it was completely fresh. best of luck if you end up trying
have you returned your replacement or did LIT to receive refund?
It's coming tmrw but I don't think I'm experienced enough or confident enough to attempt a LiT. Prob just a refund.
keep updating your SE

RE: Successful Bose EB USA - 70sGentleman - 07-22-2023

Good work. I will attempt it as well.

RE: Successful Bose EB USA - mothered - 07-22-2023

Quote: they said it had to be a replacement
It'd be Interesting to see what their terms/policy states.

Nonetheless, you did very well Indeed.

RE: Successful Bose EB USA - Nevernowhy - 10-31-2023

Can't do this with their headphones I guess.

RE: Successful Bose EB USA - InternetRockStar - 10-31-2023

(10-31-2023, 08:33 PM)Nevernowhy Wrote: Can't do this with their headphones I guess.
Dude you probably can't even do this with earbuds anymore lol bose customer service is a fucking joke