Successful Bose EB USA 06-02-2023, 10:38 AM
#1
Fairly straightforward. Emailed them the night I received the order saying the package was empty. They made a claim and I followed up about 5 days later and they said they will send a replacement. I asked for a refund instead because it was for my brother's birthday, which already passed, but they said it had to be a replacement, and I can just refund it for free. Maybe if I mentioned the birthday the first day I could've got a refund to save me some time, but this is fine for me. My first EB and my first EB success. I forgot to mention the order was the Quiet Comfort earbuds 2 which are $300.
(This post was last modified: 06-02-2023, 10:44 AM by ilikefudge.
Edit Reason: Didn't mention price/item
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