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SE situation - How long after a refund could a rebill happen? - Printable Version

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+--- Thread: SE situation - How long after a refund could a rebill happen? (/Thread-SE-situation-How-long-after-a-refund-could-a-rebill-happen)

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SE situation - How long after a refund could a rebill happen? - Robbinhoodd - 04-04-2023

Please see https://sinister.li/Thread-Advice-Needed...ted-itself


RE: SE situation - How long after a refund could a rebill happen? - Zelda7711 - 04-04-2023

Which company are you trying to SE ?


RE: SE situation - How long after a refund could a rebill happen? - mothered - 04-05-2023

Quote:Is it possible for a company to rebill me 30 days after I was refunded, cuz I can’t return my item by then?
Absolutely, even later than the 30-day period.

If they're expecting the return, It's on their systems - It won't be forgotten.


RE: SE situation - How long after a refund could a rebill happen? - Robbinhoodd - 04-05-2023

(04-05-2023, 03:09 AM)mothered Wrote:
Quote:Is it possible for a company to rebill me 30 days after I was refunded, cuz I can’t return my item by then?
Absolutely, even later than the 30-day period.

If they're expecting the return, It's on their systems - It won't be forgotten.


@mothered Would you advise me to leave it alone in this situation? Before I changed to pickup at access point, their wording was essentially "Please let it be delivered to the wrong address and we will refund you". This implies to me that they do not really care about the sunglasses, and the case is permanently closed as I was refunded, I got a customer feedback survey. Am I reading the situation wrong?

I have 4 options available to me.

1. Say nothing and hope the case is closed. I stand to gain $200 if it is closed, or "lose" $150 if they check it, since I do not believe the intrinsic value to be the price I paid.

2. Return the item, play it safe.

3. Reactive stance when they rebill me, whenever that may be, make some thing up on how I didn't receive it, the person living at the wrong address must've received it somehow, and hope they dont investigate too hard into it. Using the logic that they gave me a 40% off coupon, so why would I keep a full price item when I could repurchase at 40% off.

4. Proactive stance, say I noticed that it has been picked up, but it wasn't me, ask them how I can help.






(04-04-2023, 11:01 PM)Zelda7711 Wrote: Which company are you trying to SE ?

Oakly


RE: SE situation - How long after a refund could a rebill happen? - chumchum55 - 04-05-2023

It depends on your card, some have the "stop payments". Essentially blocking any charges regarding that merchant.


RE: SE situation - How long after a refund could a rebill happen? - mothered - 04-05-2023

(04-05-2023, 03:34 AM)Robbinhoodd Wrote: @mothered Would you advise me to leave it alone in this situation? Before I changed to pickup at access point, their wording was essentially "Please let it be delivered to the wrong address and we will refund you". This implies to me that they do not really care about the sunglasses, and the case is permanently closed as I was refunded, I got a customer feedback survey. Am I reading the situation wrong?
I'm trying to understand what your concern Is.

You've been refunded and the claim was closed thereafter. Are they still expecting the return after everything was finalized?


RE: SE situation - How long after a refund could a rebill happen? - Robbinhoodd - 04-06-2023

(04-05-2023, 11:05 AM)mothered Wrote:
(04-05-2023, 03:34 AM)Robbinhoodd Wrote: @mothered Would you advise me to leave it alone in this situation? Before I changed to pickup at access point, their wording was essentially "Please let it be delivered to the wrong address and we will refund you". This implies to me that they do not really care about the sunglasses, and the case is permanently closed as I was refunded, I got a customer feedback survey. Am I reading the situation wrong?
I'm trying to understand what your concern Is.

You've been refunded and the claim was closed thereafter. Are they still expecting the return after everything was finalized?

@mothered Could you please see my re-written post? https://sinister.li/Thread-Advice-Needed-Genuine-problem-with-order-where-SE-opportunity-presented-itself. I think we are too deep into this and I worded it poorly, so it would be more difficult to explain it here with potentially wrong assumptions you may have gathered to fill in the pieces I left out.


RE: SE situation - How long after a refund could a rebill happen? - mothered - 04-06-2023

(04-06-2023, 12:30 AM)Robbinhoodd Wrote:
(04-05-2023, 11:05 AM)mothered Wrote:
(04-05-2023, 03:34 AM)Robbinhoodd Wrote: @mothered Would you advise me to leave it alone in this situation? Before I changed to pickup at access point, their wording was essentially "Please let it be delivered to the wrong address and we will refund you". This implies to me that they do not really care about the sunglasses, and the case is permanently closed as I was refunded, I got a customer feedback survey. Am I reading the situation wrong?
I'm trying to understand what your concern Is.

You've been refunded and the claim was closed thereafter. Are they still expecting the return after everything was finalized?

@mothered Could you please see my re-written post? https://sinister.li/Thread-Advice-Needed-Genuine-problem-with-order-where-SE-opportunity-presented-itself. I think we are too deep into this and I worded it poorly, so it would be more difficult to explain it here with potentially wrong assumptions you may have gathered to fill in the pieces I left out.
I'll check It when time permits.


------------------------------------- - h4mm3rsy - 04-06-2023

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RE: SE situation - How long after a refund could a rebill happen? - Robbinhoodd - 04-06-2023

(04-06-2023, 03:14 AM)h4mm3rsy Wrote: Got rebilled on one of my wayfair orders 1 year after.

Damn, thanks for the insight