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+--- Thread: Airpods SE Bol (/Thread-Airpods-SE-Bol)
Airpods SE Bol - plotzyy - 03-06-2023
In the process of EB method on bol.com airpods, they told me they would forward the information to DHL which could take 4-5 days. Is this normal procedure? What would your guys guess be the outcome of this?
They also told me to take a picture of the empty box? very weird imo
RE: Airpods SE Bol - Rare Justice Emperor - 03-06-2023
(03-06-2023, 04:43 PM)plotzyy Wrote: In the process of EB method on bol.com airpods, they told me they would forward the information to DHL which could take 4-5 days. Is this normal procedure? What would your guys guess be the outcome of this?comply with their request and give them a picture of the empty box ? as i see from your description it's a pretty normal series of events .
They also told me to take a picture of the empty box? very weird imo
RE: Airpods SE Bol - plotzyy - 03-06-2023
(03-06-2023, 04:46 PM)Rare Justice Emperor Wrote:yeah i already sent them the picture of the empty box but i just think its very weird to take a picture of nothing(03-06-2023, 04:43 PM)plotzyy Wrote: In the process of EB method on bol.com airpods, they told me they would forward the information to DHL which could take 4-5 days. Is this normal procedure? What would your guys guess be the outcome of this?comply with their request and give them a picture of the empty box ? as i see from your description it's a pretty normal series of events .
They also told me to take a picture of the empty box? very weird imo
RE: Airpods SE Bol - mothered - 03-07-2023
Quote: they told me they would forward the information to DHL which could take 4-5 days. Is this normal procedure?They've opened an external Investigation which Is part of their assessment, hence It's perfectly fine.
Quote:They also told me to take a picture of the empty box?Do exactly that.