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What is RTS? - Printable Version

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What is RTS? - Dximus - 12-05-2022

Hey guys,

anyone could tell me how "RTS" works?

I heard of it a lot in some groups but never asked how it works.
Since amazon.de do QR Codes for refunds a guy said that "RTS" is the new method for amazon.de

anyone could help me out please?


RE: What is RTS? - plop442 - 12-05-2022

(12-05-2022, 01:04 PM)Dximus Wrote: Hey guys,

anyone could tell me how "RTS" works?

I heard of it a lot in some groups but never asked how it works.
Since amazon.de do QR Codes for refunds a guy said that "RTS" is the new method for amazon.de

anyone could help me out please?
Return to sender. It basically changes the tracking and shows the package was returned to sender by the courier/recipient.


RE: What is RTS? - Dximus - 12-05-2022

(12-05-2022, 01:29 PM)plop442 Wrote: Return to sender. It basically changes the tracking and shows the package was returned to sender by the courier/recipient.

ok, but how does it work? I lack the basic understanding of it. Is it like FTID?I read that it should be sent to a parcel station. And what happens afterwards? After it was delivered to the parcel station?


RE: What is RTS? - plop442 - 12-05-2022

(12-05-2022, 02:41 PM)Dximus Wrote:
(12-05-2022, 01:29 PM)plop442 Wrote: Return to sender. It basically changes the tracking and shows the package was returned to sender by the courier/recipient.

ok, but how does it work? I lack the basic understanding of it. Is it like FTID?I read that it should be sent to a parcel station. And what happens afterwards? After it was delivered to the parcel station?

I can't speak for all couriers, but dpd rts is done by a guy who works for them. I send hum a clear pic of my label and he has the information to then change the tracking. How? He gets a runner to drop off packages with the return information/tracking


RE: What is RTS? - Dximus - 12-05-2022

(12-05-2022, 04:11 PM)plop442 Wrote: I can't speak for all couriers, but dpd rts is done by a guy who works for them. I send hum a clear pic of my label and he has the information to then change the tracking. How? He gets a runner to drop off packages with the return information/tracking

What is the difference to FTID? So RTS is always made by an insider by the respective courier? I don't have to do anything more than send my boxer the label?


RE: What is RTS? - ruonis55 - 12-05-2022

(12-05-2022, 08:05 PM)Dximus Wrote:
(12-05-2022, 04:11 PM)plop442 Wrote: I can't speak for all couriers, but dpd rts is done by a guy who works for them. I send hum a clear pic of my label and he has the information to then change the tracking. How? He gets a runner to drop off packages with the return information/tracking

What is the difference to FTID? So RTS is always made by an insider by the respective courier? I don't have to do anything more than send my boxer the label?

FTID is done when you have received your package for example from Amazon. Then you press Return and you get a prepaid label and you edit it and send it to Amazon.
RTS is done while your package is not yet delivered to you. For example: In Europe, you have DHL pack stations, there are lockers with codes. When your package is delivered to one of them, you find someone who has an insider (a buddy or a friend who works at DHL that has a DHL panel in which he can edit your package to any status you want/ or someone who does this services) . Then he changes your tracking information to RTS. Then your order in Amazon.de appears canceled, you have to write to Amazon live chat saying that you changed your mind and don't want the package anymore. They will give a refund and after that you go to the DHL packstation, open the locker and get the package. RTS is effective because there is delay and after changing to package status to RTS you still can get your package from the locker.


RE: What is RTS? - Dximus - 12-05-2022

(12-05-2022, 08:29 PM)ruonis55 Wrote: FTID is done when you have received your package for example from Amazon. Then you press Return and you get a prepaid label and you edit it and send it to Amazon.
RTS is done while your package is not yet delivered to you. For example: In Europe, you have DHL pack stations, there are lockers with codes. When your package is delivered to one of them, you find someone who has an insider (a buddy or a friend who works at DHL that has a  DHL panel in which he can edit your package to any status you want/ or someone who does this services) . Then  he changes your tracking information to RTS. Then your order in Amazon.de appears canceled, you have to write to Amazon live chat saying that you changed your mind and don't want the package anymore. They will give a refund and after that you go to the DHL packstation,  open the locker and get the package.  RTS is effective because there is delay and after changing to package status to RTS you still can get your package from the locker.

wow i'm starting to get it, thanks. So I only open the packet station when I have received the refund for the product.

But I'm still confused which label to give to the insider if not the return label?
Because I still don't get a label at all, except when I want to send something back?


RE: What is RTS? - ruonis55 - 12-05-2022

(12-05-2022, 08:34 PM)Dximus Wrote:
(12-05-2022, 08:29 PM)ruonis55 Wrote: FTID is done when you have received your package for example from Amazon. Then you press Return and you get a prepaid label and you edit it and send it to Amazon.
RTS is done while your package is not yet delivered to you. For example: In Europe, you have DHL pack stations, there are lockers with codes. When your package is delivered to one of them, you find someone who has an insider (a buddy or a friend who works at DHL that has a  DHL panel in which he can edit your package to any status you want/ or someone who does this services) . Then  he changes your tracking information to RTS. Then your order in Amazon.de appears canceled, you have to write to Amazon live chat saying that you changed your mind and don't want the package anymore. They will give a refund and after that you go to the DHL packstation,  open the locker and get the package.  RTS is effective because there is delay and after changing to package status to RTS you still can get your package from the locker.

wow i'm starting to get it, thanks. So I only open the packet station when I have received the refund for the product.

But I'm still confused which label to give to the insider if not the return label?
Because I still don't get a label at all, except when I want to send something back?

Yeah, you open the packstation only after the refund.
For RTS you have to give your Tracking code to Insider. No need to give any label. Return label is used for FTID methods mainly, there are websites like ftid.io (I'm not advertising it). They do label edit and boxing services. For example: You send Return label to them, they edit it and send it. You get a refund from Amazon after the "Return" arrives.


RE: What is RTS? - Gelbux - 12-05-2022

RTS is hard method because u have to be so fast to get refund, location of the scan never match and tracking overrides so fast.


RE: What is RTS? - mothered - 12-06-2022

(12-05-2022, 10:03 PM)Gelbux Wrote: RTS is hard method because u have to be so fast to get refund, location of the scan never match and tracking overrides so fast.
^ This.

There's simply too many variables/Inconsistencies.