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Help with DNA - Printable Version

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Help with DNA - Gelbux - 09-19-2022

Rare DNA case; its friend's amazon.co.uk account, delivered was September 2, i claim DNA September 13 (he told me too late). Cs told me about investigation, 3 business days has passed and they did not send nothing to the mail, i claim again, cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?

Points to add: delivery guy mark the delivery to my friend but he delivered to his mom and i saw the proof of delivery with fake sign and my friends name.


RE: Help with DNA - EUCommunity - 09-19-2022

Keep pushing or wait until they get back to you.


RE: Help with DNA - mothered - 09-20-2022

Quote:cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?
^ Exactly that - wait until the 23rd of this month.

Be sure to keep In contact and ask them where your claim stands.


RE: Help with DNA - Gelbux - 09-22-2022

(09-19-2022, 10:26 PM)EUCommunity Wrote: Keep pushing or wait until they get back to you.

(09-20-2022, 03:23 AM)mothered Wrote:
Quote:cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?
^ Exactly that - wait until the 23rd of this month.

Be sure to keep In contact and ask them where your claim stands.

Thanks guys i just got the refund today with other rep.


RE: Help with DNA - mothered - 09-22-2022

(09-22-2022, 05:15 AM)Gelbux Wrote: i just got the refund today with other rep.
In terms of the timing, they were true to their word - September 23.

Enjoy your success.