[Gelbux]

Rare DNA case; its friend's amazon.co.uk account, delivered was September 2, i claim DNA September 13 (he told me too late). Cs told me about investigation, 3 business days has passed and they did not send nothing to the mail, i claim again, cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?

Points to add: delivery guy mark the delivery to my friend but he delivered to his mom and i saw the proof of delivery with fake sign and my friends name.

[EUCommunity]

Keep pushing or wait until they get back to you.

[mothered]

cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?

^ Exactly that - wait until the 23rd of this month.

Be sure to keep In contact and ask them where your claim stands.

[Gelbux]

Keep pushing or wait until they get back to you.

cs told me to wait 3 business days more because investigation didn't finish and told me to come back September 23. What do you recommend to do in this case?

^ Exactly that - wait until the 23rd of this month.

Be sure to keep In contact and ask them where your claim stands.

Thanks guys i just got the refund today with other rep.

[mothered]

i just got the refund today with other rep.

In terms of the timing, they were true to their word - September 23.

Enjoy your success.