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+--- Thread: Regarding Ubereats Refunds and Tips for Drivers (/Thread-Regarding-Ubereats-Refunds-and-Tips-for-Drivers)
Regarding Ubereats Refunds and Tips for Drivers - Hinolsi - 04-17-2022
I've recently learned how to refund ubereats orders. However, I'm in a bit of a dilemma. The method I use requires me to claim the order did not arrive in order to get a full refund for my order. The problem is I close my vcc before the delivery, so I'm not sure if the tip ever goes through to the driver.
I feel bad profiting off of somebody else's misfortune, so I wanted to know if drivers do indeed still keep the tip after closing my vcc and claiming dna. And If not, is there another reason I can choose (for refund) where the driver isn't affected? Thanks
RE: Regarding Ubereats Refunds and Tips for Drivers - azizouma - 04-19-2022
(04-17-2022, 11:16 PM)Hinolsi Wrote: And If not, is there another reason I can choose (for refund) where the driver isn't affected? Thanks
You can use the wrong item received method on Uber Eats. Note that you will have to provide a photo for each plate that are supposedly wrong. If this is your first SE on Uber Eats, in most of the cases, you will be automatically refunded when submitting you complaint on the app, so don't bother too much about the photos you take.
RE: Regarding Ubereats Refunds and Tips for Drivers - SpainAmbassador - 04-19-2022
Wrong item received works great and it doesn't affect the driver.
In my case the rep has asked me before if the bag looked like it was tampered with, but as long as you say it was sealed, it's not the driver's fault, but the restaurant's.
I've also heard about the food poisoning method but I've never tried it myself, so I don't know if it works.
RE: Regarding Ubereats Refunds and Tips for Drivers - azizouma - 04-19-2022
(04-19-2022, 09:38 PM)SpainAmbassador Wrote: I've also heard about the food poisoning method but I've never tried it myself, so I don't know if it works.
I guess that the food poisoning method can be really damaging for the restaurant as the restaurant may be kicked out of the partnership with Ubereats for such a thing.
RE: Regarding Ubereats Refunds and Tips for Drivers - SpainAmbassador - 04-19-2022
(04-19-2022, 09:42 PM)azizouma Wrote:(04-19-2022, 09:38 PM)SpainAmbassador Wrote: I've also heard about the food poisoning method but I've never tried it myself, so I don't know if it works.
I guess that the food poisoning method can be really damaging for the restaurant as the restaurant may be kicked out of the partnership with Ubereats for such a thing.
I don't think they would do that for a single isolated case. If however they had multiple cases over a few days, that would be a different story.
Maybe just don't hit the same restaurant too often and it should be fine.
RE: Regarding Ubereats Refunds and Tips for Drivers - mothered - 04-20-2022
(04-19-2022, 09:38 PM)SpainAmbassador Wrote: Wrong item received works great and it doesn't affect the driver.Nor does claiming you felt extremely sick after consumption.
The chef cooks the meal, the driver simply delivers what's allocated to him/her.
RE: Regarding Ubereats Refunds and Tips for Drivers - Hinolsi - 04-22-2022
I appreciate the info, thanks!
RE: Regarding Ubereats Refunds and Tips for Drivers - mothered - 04-22-2022
(04-22-2022, 01:06 AM)Hinolsi Wrote: I appreciate the info, thanks!Have you decided to pursue the SE?
RE: Regarding Ubereats Refunds and Tips for Drivers - Hinolsi - 04-22-2022
(04-22-2022, 04:31 AM)mothered Wrote:(04-22-2022, 01:06 AM)Hinolsi Wrote: I appreciate the info, thanks!Have you decided to pursue the SE?
I've been doing orders since I started the thread, I just didn't know how to se without affecting the drivers until now. I've been doing "overcooked" and it's been working wonderfully. The only thing I can't figure out now is how to avoid payment errors at checkout. Sometimes the order won't go through. Not sure if it's the vcc I'm using or maybe it's my ip, I'm not sure
RE: Regarding Ubereats Refunds and Tips for Drivers - mothered - 04-23-2022
(04-22-2022, 07:21 PM)Hinolsi Wrote: The only thing I can't figure out now is how to avoid payment errors at checkout. Sometimes the order won't go through.Exactly what type of errors are you experiencing?