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+--- Thread: When to contact customer support for DNA (/Thread-When-to-contact-customer-support-for-DNA)
When to contact customer support for DNA - PurelySavage - 10-04-2021
How many days do you typically wait to contact support after receiving package? 1-3 days? Is there a better chance depending on how long you wait? Thanks.
RE: When to contact customer support for DNA - mothered - 10-05-2021
Quote:How many days do you typically wait to contact support after receiving package?The day after you received It, claiming you're still waiting for the package to arrive.
Quote:Is there a better chance depending on how long you wait?No.
Just don't contact them the same day - as far as you're concerned, you're awaiting your delivery.
RE: When to contact customer support for DNA - elemenowpee - 10-05-2021
agree with @mothered
wait until you receive a delivery confirmation email and at least 1 day
RE: When to contact customer support for DNA - zedrox464 - 10-06-2021
Wait 24 hours after it was delivered. That's generally the best because most companies require you to wait 24-48 hours anyway
RE: When to contact customer support for DNA - mothered - 10-06-2021
(10-06-2021, 01:02 AM)zedrox464 Wrote: Wait 24 hours after it was delivered. That's generally the best because most companies require you to wait 24-48 hours anywayAgreed.
After contacting them the following day, many companies suggest to wait a couple of days to see If the package arrives.