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When to contact customer support for DNA filter_list
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When to contact customer support for DNA #1
How many days do you typically wait to contact support after receiving package? 1-3 days? Is there a better chance depending on how long you wait? Thanks.

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RE: When to contact customer support for DNA #2
Quote:How many days do you typically wait to contact support after receiving package?
The day after you received It, claiming you're still waiting for the package to arrive.

Quote:Is there a better chance depending on how long you wait?
No.

Just don't contact them the same day - as far as you're concerned, you're awaiting your delivery.
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RE: When to contact customer support for DNA #3
agree with @mothered

wait until you receive a delivery confirmation email and at least 1 day
(This post was last modified: 10-05-2021, 10:01 AM by elemenowpee.)

[+] 1 user Likes elemenowpee's post
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RE: When to contact customer support for DNA #4
Wait 24 hours after it was delivered. That's generally the best because most companies require you to wait 24-48 hours anyway

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RE: When to contact customer support for DNA #5
(10-06-2021, 01:02 AM)zedrox464 Wrote: Wait 24 hours after it was delivered. That's generally the best because most companies require you to wait 24-48 hours anyway
Agreed.

After contacting them the following day, many companies suggest to wait a couple of days to see If the package arrives.
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