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Airpods pro battery leak, Apple SE - Printable Version

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+--- Thread: Airpods pro battery leak, Apple SE (/Thread-Airpods-pro-battery-leak-Apple-SE)



Airpods pro battery leak, Apple SE - spider876 - 07-18-2021

I found a valid serial number online and I started the process to get the "AirPods" I "own" replaced. Said white was leaking out the bottom between the silver and the white. Also said to keep from it hurting me or anything I threw them away. It is being escalated to health and safety. Any tips? Any pieces of evidence I need? I am getting a call at 1 pm Arizona time it is 9 am at the time of posting. Please help


RE: Airpods pro battery leak, Apple SE - mothered - 07-18-2021

They're assessing your claim as per their health & safety protocol.

Quote:Any pieces of evidence I need?
Your next course of action (If any) will be based on their reply.


RE: Airpods pro battery leak, Apple SE - spider876 - 07-18-2021

(07-18-2021, 05:19 PM)mothered Wrote: They're assessing your claim as per their health & safety protocol.

Quote:Any pieces of evidence I need?
Your next course of action (If any) will be based on their reply.

Eyyy I follow your blog, its very informative.


RE: Airpods pro battery leak, Apple SE - spider876 - 07-18-2021

It was denied due to me needed to take the leaking airpods into a apple store, so I'm just letting the community know that they are doing this now


RE: Airpods pro battery leak, Apple SE - mothered - 07-19-2021

(07-18-2021, 09:34 PM)spider876 Wrote: It was denied due to me needed to take the leaking airpods into a apple store, so I'm just letting the community know that they are doing this now
You should've told them that due to COVID-19 restrictions, you cannot physically attend an Apple store, but you're more than happy to return It via carrier and box them thereafter.