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Order cancelled, couldn’t verify information - Printable Version

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Order cancelled, couldn’t verify information - Clasolsson - 04-01-2021

So I’m trying to make to buy something using my real name and address and card and it keep getting cancelled saying it could not verify my information... why could this be?
It’s Bloomingdale and I’ve never ordered there before


RE: Order cancelled, couldn’t verify information - mothered - 04-01-2021

Stating the obvious, have you contacted their support team?


RE: Order cancelled, couldn’t verify information - Clasolsson - 04-01-2021

(04-01-2021, 03:22 PM)mothered Wrote: Stating the obvious, have you contacted their support team?

I did and they just said they couldn’t see what information couldn’t be verified


RE: Order cancelled, couldn’t verify information - mothered - 04-02-2021

(04-01-2021, 05:58 PM)Clasolsson Wrote: I did and they just said they couldn’t see what information couldn’t be verified
That's totally unacceptable. If they can't see It, how are you supposed to know?

They're providing the service, so they should well and truly be able to Identify the Issue.
Keep contacting them until you get an answer.