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Does Just Eat recover refunds from restaurants? - Printable Version

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Does Just Eat recover refunds from restaurants? - Rednaxela1 - 02-10-2021

If you say the food was bad or had hairs in it, do they take the hit themselves or do they recover the funds from the restaurant? It's a local pizza place so if it affects them directly, i'm not going to refund a small business.


RE: Does Just Eat recover refunds from restaurants? - mothered - 02-10-2021

To my understanding, you need to contact the restaurant and If you cannot come to an agreement (which you won't for SEing purposes), you'd then contact Just Eat.

Unless I research them, I'm not sure how they handle It on their end.


RE: Does Just Eat recover refunds from restaurants? - Rednaxela1 - 02-11-2021

(02-10-2021, 05:24 AM)mothered Wrote: To my understanding, you need to contact the restaurant and If you cannot come to an agreement (which you won't for SEing purposes), you'd then contact Just Eat.

Unless I research them, I'm not sure how they handle It on their end.

Just Eat said they wasn't refunding the payment lol. I used an account i did a similar thing with a while back. I wasn't bothered that much because it was only £13 lol


RE: Does Just Eat recover refunds from restaurants? - Roadman - 02-11-2021

(02-11-2021, 09:51 PM)Rednaxela1 Wrote:
(02-10-2021, 05:24 AM)mothered Wrote: To my understanding, you need to contact the restaurant and If you cannot come to an agreement (which you won't for SEing purposes), you'd then contact Just Eat.

Unless I research them, I'm not sure how they handle It on their end.

Just Eat said they wasn't refunding the payment lol. I used an account i did a similar thing with a while back. I wasn't bothered that much because it was only £13 lol
Just Eat only offer account credit refunds now. Did they offer this to you?

If no, you must have said a non-working method/excuse.

Back on topic, to my understanding the restaurants do in fact take the hit. Which is why I usually only SE medium to large businesses.


RE: Does Just Eat recover refunds from restaurants? - mothered - 02-12-2021

(02-11-2021, 09:51 PM)Rednaxela1 Wrote: Just Eat said they wasn't refunding the payment
Did they provide a reason?