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+--- Thread: Nike DNA (/Thread-Nike-DNA)
Nike DNA - Clasolsson - 08-13-2020
Just got a pair of $250 nike shoes im trying to DNA. It was delivered by FedEx and and i am not sure if a picture was ever taken but i did not have to sign for them. Should i just DNA them and say i never received it and how do does it work?
RE: Nike DNA - mothered - 08-14-2020
(08-13-2020, 06:49 PM)Clasolsson Wrote: It was delivered by FedEx and and i am not sure if a picture was ever taken but i did not have to sign for them.Was the package handed to you without a signature, or simply left at your doorstep?
RE: Nike DNA - Clasolsson - 08-14-2020
(08-14-2020, 04:43 AM)mothered Wrote:left at door step(08-13-2020, 06:49 PM)Clasolsson Wrote: It was delivered by FedEx and and i am not sure if a picture was ever taken but i did not have to sign for them.Was the package handed to you without a signature, or simply left at your doorstep?
RE: Nike DNA - mothered - 08-15-2020
(08-14-2020, 09:11 PM)Clasolsson Wrote: left at door stepPerfect for the DNA.
Even If photos were taken, as far as you're concerned, the package was stolen from your doorstep.
RE: Nike DNA - Clasolsson - 08-15-2020
(08-15-2020, 03:39 AM)mothered Wrote:Ok thanks, do you have any tips about what to say? Should i go to live chat or on the phone?(08-14-2020, 09:11 PM)Clasolsson Wrote: left at door stepPerfect for the DNA.
Even If photos were taken, as far as you're concerned, the package was stolen from your doorstep.
RE: Nike DNA - mothered - 08-15-2020
(08-15-2020, 05:54 AM)Clasolsson Wrote: do you have any tips about what to say?Contact them the next day and simply say that you're still waiting for your package to arrive.
Do not provide any more details than what you need to.
(08-15-2020, 05:54 AM)Clasolsson Wrote: Should i go to live chat or on the phone?It depends on what you're most comfortable/confident with.
For Instance, phone conversation Is an Instant response, hence you need to act there and then. Live chat has a slight delay, which gives you a little time to think of the appropriate reply.
RE: Nike DNA - DirtyRock - 08-15-2020
For nike, I would certainly wait at least 2-3 days after the package has been delivered to contact about a DNA., unless you get a lucky rep.
RE: Nike DNA - Clasolsson - 08-15-2020
Lol really just said they didnt arrive and got refunded.
RE: Nike DNA - silencernebunu - 08-16-2020
Lucky
)) your are my friend
RE: Nike DNA - mothered - 08-16-2020
(08-15-2020, 10:10 PM)Clasolsson Wrote: Lol really just said they didnt arrive and got refunded.I was very confident the DNA would work under the circumstances, hence my recommendations above.
Well done.