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+--- Thread: Pacsun Police Report Help (/Thread-Pacsun-Police-Report-Help)
Pacsun Police Report Help - Rokuonji - 01-08-2019
First off, hello this is my first post/thread. I'm hoping some old souls out here could help me with my predicament.
Alright, long story short, did a $499 order with Pacsun (all clothing items; went a little over my head) and I've called three times for a refund (Package was left on the porch btw). First time they told me to get a police report, second time I told them that my city doesn't take police reports for theft (they don't, but only for mailbox theft, so I lied), they asked for the website I used to report and I sent it to them (fyi the website states that I need to contact my post office when you check the box for package theft). Weekend passes and I called today and they ended up telling me to get a police report or some type of written explanation from the police saying that they do not take police reports or I can't receive a refund. I have a few options then:
1. Return all the items (could be tricky cause I took off the tags, would need to talk to the people at the store to check the eligibility of it)
2. Do a real police report (not really favorable cause I'm not sure of the repercussions).
3. Fake a police report (yeah, definitely would not want to do this).
4. Get a fake written explanation (the rep told me that they needed this to use it against the police? Idk)
5. Tell the rep that I couldn't get any type of explanation. (The rep told me that if this happens then they'll take it to the head of HQ, lowkey seems like a scare tactic, but idk)
If anything, I'm leaning towards doing an actual police report, but I'm unsure what could actually happen. Got myself in a bit of a pickle, if anyone could suggest the best course of action that would be great ty.
RE: Pacsun Police Report Help - mothered - 01-08-2019
Do not falsify a police report or written documentation- you may well be charged for doing so.
A police report Is nothing more than company protocol, for their office administration to move forward with your claim. In fact, the majority do have a successful outcome. Comply with their request and wait for a response.
RE: Pacsun Police Report Help - Nutany - 01-08-2019
Just file the police report, they get those things daily.
RE: Pacsun Police Report Help - Rokuonji - 01-08-2019
(01-08-2019, 10:38 AM)mothered Wrote: Do not falsify a police report or written documentation- you may well be charged for doing so.
A police report Is nothing more than company protocol, for their office administration to move forward with your claim. In fact, the majority do have a successful outcome. Comply with their request and wait for a response.
Hey! I've seen you replying to a lot of SE related posts and I just wanted to say thanks for the response. You're a really helpful dude when it comes to refunds/SE. As for my situation, I think I may honestly go through with doing the police report.
(01-08-2019, 01:28 PM)Lucas1543 Wrote: Just file the police report, they get those things daily.
You guys make it not seem like a big deal and I am trusting that you guys are right.
RE: Pacsun Police Report Help - Nutany - 01-08-2019
(01-08-2019, 06:27 PM)Rokuonji Wrote:(01-08-2019, 10:38 AM)mothered Wrote: Do not falsify a police report or written documentation- you may well be charged for doing so.
A police report Is nothing more than company protocol, for their office administration to move forward with your claim. In fact, the majority do have a successful outcome. Comply with their request and wait for a response.
Hey! I've seen you replying to a lot of SE related posts and I just wanted to say thanks for the response. You're a really helpful dude when it comes to refunds/SE. As for my situation, I think I may honestly go through with doing the police report.
(01-08-2019, 01:28 PM)Lucas1543 Wrote: Just file the police report, they get those things daily.
You guys make it not seem like a big deal and I am trusting that you guys are right.
If you haven't been charged with fraud or anything severe they won't do anything, they probably won't even look at it.
RE: Pacsun Police Report Help - mothered - 01-09-2019
(01-08-2019, 06:27 PM)Rokuonji Wrote:(01-08-2019, 10:38 AM)mothered Wrote: Do not falsify a police report or written documentation- you may well be charged for doing so.
A police report Is nothing more than company protocol, for their office administration to move forward with your claim. In fact, the majority do have a successful outcome. Comply with their request and wait for a response.
Hey! I've seen you replying to a lot of SE related posts and I just wanted to say thanks for the response. You're a really helpful dude when it comes to refunds/SE. As for my situation, I think I may honestly go through with doing the police report.
You're very welcome.
Do just that with the police report.
(01-08-2019, 06:27 PM)Rokuonji Wrote: You guys make it not seem like a big deal
That's because It Isn't.
It's similar to being Involved In a motor vehicle accident. Those that require a police report, Is simply to keep a record of the Incident and move forward with the Insurance claim. The same applies to (In this case) SEing- move forward with your claim.