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+--- Thread: PS4 Refund Amazon Help (/Thread-PS4-Refund-Amazon-Help)
PS4 Refund Amazon Help - staxmenace - 12-04-2018
Hi guys!
I am planning on refunding a PS4 off of Amazon.com with a basic "it has been 2 days and no sign of my package" excuse. Should I be concerned with the weight of the console if I am technically saying that I never even received the box? And for any experienced users, around what product price-point does Amazon begin to get more cautious?
Thanks!
RE: PS4 Refund Amazon Help - MrSamuel - 12-04-2018
In my experience when an item/ order that is above £400-500, you start getting reps who suggest starting an investigation. However if your SE method has been carefully planned and executed well, then an investigation can easily be avoided.
In terms of DNA method, the weight of the order does not really mater as you’re saying you never received the order. So contact them and carry out a DNA and get that refund.
Let me know how it goes
RE: PS4 Refund Amazon Help - mothered - 12-04-2018
Quote:around what product price-point does Amazon begin to get more cautious?
It's not only the cost, but also the number of refunds on the account, particularly when they're In close timing.
Remember that the DNA Is predominantly carrier-based, hence considered a universal method. Be patient with the package, It will arrive and when It does and a signature Is requested, do so at the front of your premises and not on your door step. This way, any passerby could've signed and taken off with It.
RE: PS4 Refund Amazon Help - db8803 - 12-04-2018
Also, if you or a friend of yours have not working or one of the first ps4 (I assume you want to SE PS4 PRO now) you could say they sent you wrong item...and return the old/broken PS4
RE: PS4 Refund Amazon Help - DgC4LiFe - 12-05-2018
I would assume u want a box for that old ps4 correct if taking that method?
RE: PS4 Refund Amazon Help - db8803 - 12-05-2018
(12-05-2018, 05:05 AM)DgC4LiFe Wrote: I would assume u want a box for that old ps4 correct if taking that method?
If you don't have the old box, you could just put the old ps4 into the new box and return it. When you say wrong item the chances of them checking everything are very slim
RE: PS4 Refund Amazon Help - staxmenace - 12-10-2018
It went very smoothly mostly because a signature was not required. The carrier dropped off the package, I waited a couple days, called support, and said that I have been home all week and there has been no sign of the package. I am now being processed a refund!!
Thank you all for your help!