(04-11-2022, 01:40 PM)Itsit Wrote:

(04-11-2022, 12:30 PM)mothered Wrote:

(04-11-2022, 11:38 AM)Itsit Wrote: Yes. The name will be different to credit card

In that case, a chargeback cannot be done.

A mismatch of Information with your online account, suggests you're a totally different person.

Ahh thank god for you. So they would bring up the order details to the credit card company.

How shall I get round to getting a refund? Shall I call & say I’ve found a parcel and you guys had delivered it to a neighbour & not me?

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(04-11-2022, 01:14 PM)elemenowpee Wrote:

(04-11-2022, 12:44 AM)Fintz Wrote: EB works better than DNA for Apple, especially with phones. If it was delivered with Uber, DNA or EB will never go through.

(04-11-2022, 04:46 AM)mothered Wrote: You got that right.

In terms of the DNA, Apple will keep Insisting they're not responsible for lost goods, which can be a very lengthy claims process.

They dont investigate EB? Phone weighs a lot for an EB

Yes, item weighs too heavy for EB method

(04-11-2022, 03:45 PM)Itsit Wrote: I am in contact to try get this returned but it’s taking pro longed amount of times on the phone for them to organise it.

(04-11-2022, 03:45 PM)Itsit Wrote: I’m worried they may be starting an investigation on me as it’s quite obvious lol? Am I being paranoid or you reckon this is a possibility

(04-11-2022, 04:13 PM)mothered Wrote:

(04-11-2022, 03:45 PM)Itsit Wrote: I am in contact to try get this returned but it’s taking pro longed amount of times on the phone for them to organise it.

What did the conversation Involve?

(04-11-2022, 03:45 PM)Itsit Wrote: I’m worried they may be starting an investigation on me as it’s quite obvious lol? Am I being paranoid or you reckon this is a possibility

Try not to overthink It.

Take It one step at a time and focus on the Information that's available to you.

(04-11-2022, 04:13 PM)mothered Wrote:

(04-11-2022, 03:45 PM)Itsit Wrote: I am in contact to try get this returned but it’s taking pro longed amount of times on the phone for them to organise it.

What did the conversation Involve?

(04-11-2022, 03:45 PM)Itsit Wrote: I’m worried they may be starting an investigation on me as it’s quite obvious lol? Am I being paranoid or you reckon this is a possibility

Try not to overthink It.

Take It one step at a time and focus on the Information that's available to you.

(04-11-2022, 05:10 PM)Itsit Wrote: I organised a refund.

(04-11-2022, 05:10 PM)Itsit Wrote: Apple DNA clearly is very difficult/near impossible for future reference.

(04-11-2022, 05:10 PM)Itsit Wrote: Furthermore. Shall I sealed box the return? 😂

(04-12-2022, 01:27 AM)mothered Wrote:

(04-11-2022, 05:10 PM)Itsit Wrote: I organised a refund.

After all the running around, finally a refund has come your way.

Well done.

(04-11-2022, 05:10 PM)Itsit Wrote: Apple DNA clearly is very difficult/near impossible for future reference.

Your experience clearly demonstrates It.

(04-11-2022, 05:10 PM)Itsit Wrote: Furthermore. Shall I sealed box the return? 😂

That's precisely what I had In mind and was going to suggest.

Go for It.

(04-12-2022, 01:35 AM)Itsit Wrote: What shall I attempt? Any threads to forward me too?

(04-12-2022, 02:36 AM)mothered Wrote:

(04-12-2022, 01:35 AM)Itsit Wrote: What shall I attempt? Any threads to forward me too?

Are you referring to the sealed box method?

(04-12-2022, 09:56 PM)Itsit Wrote: This makes it valid for a FTID, correct?