(12-05-2022, 05:30 PM)wideputin Wrote:

(12-05-2022, 03:58 PM)Kumz1 Wrote: Update:

They asked for PR, photos of package and of AirPods box over email. Went into the police station and tried to get one and they told me to ring 101 and report it over the phone. I done that and got a reference number to give to apple instead. I rang apple and told them what happens, then Sent them the photos and the reference the police gave me. Now I’m being asked to provide a police report or at least a screenshot of the crime reference number over the email, even after I told them that I done it over the phone.

Make a half-assed PR and send it off. Wait for them to respond saying that “it’s a civil matter” and then screenshot the email and send it to apple. Just keep going back and forth saying they’re refusing to give a signed PR saying it they wanna charge like £100 or some BS. They’ll fold eventually.

(12-05-2022, 06:28 PM)Kumz1 Wrote: I spoke to them on the phone and think I managed to circumvent the PR citing my local police station policy. They explicitly state they don't give out PRs only references to them. Pending investigation now.

(10-13-2022, 11:50 AM)mothered Wrote:

(10-13-2022, 10:32 AM)Ordnael92 Wrote: Say only the earbuds and charging case are missing.

^ This.

It has a proven track record of success.

(12-06-2022, 01:59 PM)salmaanissa1999@Gmail.com Wrote: hi, i have an issue i said this to amazon and they told me to get a police report, i went to my local police station and they said they dont file police reports for these kinds of incidents and that amazon needs to handle this, i figureed out i could report a crime online and i did, but just incase they say the same thing again what should i be saying to amazon? thanks

(12-06-2022, 03:18 AM)mothered Wrote:

(12-05-2022, 06:28 PM)Kumz1 Wrote: I spoke to them on the phone and think I managed to circumvent the PR citing my local police station policy. They explicitly state they don't give out PRs only references to them. Pending investigation now.

Well done.

If they still remain adamant with the PR, tell them to contact the police In question.

(12-06-2022, 03:21 PM)Kumz1 Wrote: They are interviewing courier delivery drivers

(12-06-2022, 03:21 PM)Kumz1 Wrote: checking cameras in warehouse & delivery van.

(12-06-2022, 03:21 PM)Kumz1 Wrote: I have a feeling that they're going to say that they have found no sign of theft on their end, even though I mentioned that the package wasn't tampered with/opened/no signs damage.