(05-04-2022, 10:41 AM)mothered Wrote:

(05-04-2022, 08:30 AM)pasqui Wrote: ok thanks mothered.

You're welcome.

(05-04-2022, 08:30 AM)pasqui Wrote: I only have one last question before proceeding.
when the courier comes home, do I have to put a completely different signature or should I use a name and surname very similar to mine?

Use a completely different signature, that does not correspond with your name.

Be sure It's somewhat legible (readable) so when they cross-check the name, It will not be associated to yours, hence It wasn't "you" who signed the delivery.

(05-05-2022, 06:31 PM)pasqui Wrote: today they tried to deliver the package but I was not at home.
tomorrow morning they will make another delivery attempt.
I will try to avoid the signature or I will sign the fake.

Quote:I will try to avoid the signature or I will sign the fake.

(05-06-2022, 02:28 AM)mothered Wrote:

(05-05-2022, 06:31 PM)pasqui Wrote: today they tried to deliver the package but I was not at home.
tomorrow morning they will make another delivery attempt.
I will try to avoid the signature or I will sign the fake.

Quote:I will try to avoid the signature or I will sign the fake.

^ Either of the two approaches will have the same effect.

Please keep us updated.

(05-09-2022, 08:37 AM)pasqui Wrote: on Friday they handed over the package and didn't make me sign anything.

(05-09-2022, 08:37 AM)pasqui Wrote: In your experience, what is the attitude I need to have? Angry, worried or do I have to stay calm and be kind?

(05-09-2022, 11:20 AM)mothered Wrote:

(05-09-2022, 08:37 AM)pasqui Wrote: on Friday they handed over the package and didn't make me sign anything.

Perfect DNA material.

(05-09-2022, 08:37 AM)pasqui Wrote: In your experience, what is the attitude I need to have? Angry, worried or do I have to stay calm and be kind?

Be calm and simply say you're still waiting for the package to arrive.

Frustration can be generated If they prolong the claim's assessment.

(05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.

(05-10-2022, 03:02 AM)mothered Wrote:

(05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.

It's standard practice to communicate with the seller.

Please reply when you receive their response.

(05-10-2022, 03:02 AM)mothered Wrote:

(05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.

It's standard practice to communicate with the seller.

Please reply when you receive their response.

(05-11-2022, 08:25 AM)pasqui Wrote: I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback

(05-11-2022, 10:23 AM)mothered Wrote:

(05-11-2022, 08:25 AM)pasqui Wrote: I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback

For the most part, social engineering requires perseverance and a lot of patience, and this Is a prime example of that.

The upside Is, your claim Is actively moving In a positive direction.
We shall await their reply.