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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-05-2022, 06:31 PM
#31
(05-04-2022, 10:41 AM)mothered Wrote: (05-04-2022, 08:30 AM)pasqui Wrote: ok thanks mothered.
You're welcome.
(05-04-2022, 08:30 AM)pasqui Wrote: I only have one last question before proceeding.
when the courier comes home, do I have to put a completely different signature or should I use a name and surname very similar to mine?
Use a completely different signature, that does not correspond with your name.
Be sure It's somewhat legible (readable) so when they cross-check the name, It will not be associated to yours, hence It wasn't "you" who signed the delivery.
today they tried to deliver the package but I was not at home.
tomorrow morning they will make another delivery attempt.
I will try to avoid the signature or I will sign the fake.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: help se ebike motor kit. 05-06-2022, 02:28 AM
#32
(05-05-2022, 06:31 PM)pasqui Wrote: today they tried to deliver the package but I was not at home.
tomorrow morning they will make another delivery attempt.
I will try to avoid the signature or I will sign the fake.
Quote:I will try to avoid the signature or I will sign the fake.
^ Either of the two approaches will have the same effect.
Please keep us updated.
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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-09-2022, 08:37 AM
#33
(05-06-2022, 02:28 AM)mothered Wrote: (05-05-2022, 06:31 PM)pasqui Wrote: today they tried to deliver the package but I was not at home.
tomorrow morning they will make another delivery attempt.
I will try to avoid the signature or I will sign the fake.
Quote:I will try to avoid the signature or I will sign the fake.
^ Either of the two approaches will have the same effect.
Please keep us updated.
Hi friend , on Friday they handed over the package and didn't make me sign anything. The seller sent me an email to find out if I had received the package, I didn't reply. Today I will contact Amazon directly. In your experience, what is the attitude I need to have? Angry, worried or do I have to stay calm and be kind?
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: help se ebike motor kit. 05-09-2022, 11:20 AM
#34
(05-09-2022, 08:37 AM)pasqui Wrote: on Friday they handed over the package and didn't make me sign anything.
Perfect DNA material.
(05-09-2022, 08:37 AM)pasqui Wrote: In your experience, what is the attitude I need to have? Angry, worried or do I have to stay calm and be kind?
Be calm and simply say you're still waiting for the package to arrive.
Frustration can be generated If they prolong the claim's assessment.
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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-09-2022, 08:26 PM
#35
(05-09-2022, 11:20 AM)mothered Wrote: (05-09-2022, 08:37 AM)pasqui Wrote: on Friday they handed over the package and didn't make me sign anything.
Perfect DNA material.
(05-09-2022, 08:37 AM)pasqui Wrote: In your experience, what is the attitude I need to have? Angry, worried or do I have to stay calm and be kind?
Be calm and simply say you're still waiting for the package to arrive.
Frustration can be generated If they prolong the claim's assessment.
I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: help se ebike motor kit. 05-10-2022, 03:02 AM
#36
(05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.
It's standard practice to communicate with the seller.
Please reply when you receive their response.
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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-10-2022, 11:01 AM
#37
(05-10-2022, 03:02 AM)mothered Wrote: (05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.
It's standard practice to communicate with the seller.
Please reply when you receive their response.
Ok friend 💪🏼
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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-11-2022, 08:25 AM
#38
(05-10-2022, 03:02 AM)mothered Wrote: (05-09-2022, 08:26 PM)pasqui Wrote: I contacted Amazon. I was kind and showed my frustration. The operator took charge of my case, sent a message to the seller to understand what happened to the package. He told me that I have to wait for the seller to answer, and to rest assured, if the seller does not provide explanations they will make me a refund themselves. Now I have to wait for their email.
It's standard practice to communicate with the seller.
Please reply when you receive their response.
I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback
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Fourteen Years of Service
Posts: 74,287
Threads: 317
RE: help se ebike motor kit. 05-11-2022, 10:23 AM
#39
(05-11-2022, 08:25 AM)pasqui Wrote: I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback
For the most part, social engineering requires perseverance and a lot of patience, and this Is a prime example of that.
The upside Is, your claim Is actively moving In a positive direction.
We shall await their reply.
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Four Years of Service
Posts: 141
Threads: 12
RE: help se ebike motor kit. 05-11-2022, 09:48 PM
#40
(05-11-2022, 10:23 AM)mothered Wrote: (05-11-2022, 08:25 AM)pasqui Wrote: I contacted the operator again, he opened a complaint for me from a to z. he said to wait a week to get feedback
For the most part, social engineering requires perseverance and a lot of patience, and this Is a prime example of that.
The upside Is, your claim Is actively moving In a positive direction.
We shall await their reply.
I received a new response from the seller, he asked me to fill in and sign this document.
STATEMENT
_____________(name and last name) the consignee of the shipment
number: _____________
(UPS tracking number)would like
to declare that the package is lost and I never received it.
Signature
___________
Date
________
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