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+--- Thread: Razer SE Help + Updates (/Thread-Razer-SE-Help-Updates)
RE: Razer SE Help + Updates - katski - 10-30-2018
(10-30-2018, 01:18 AM)Pumic Wrote:Yeah that's good then, did they do a full hold/charge on the method of payment you gave them or none of that?(10-29-2018, 10:30 AM)katski Wrote:(09-19-2018, 05:37 PM)Pumic Wrote: I feel like a few things specific to my circumstances went into getting out of showing a PoP. First and foremost, the product I SE'd is still a newer product. It hasn't been out very long, and every Razer Huntsman Elite is covered by the 2 year warranty given to keyboards. Whether I could provide a PoP or not, both I and the rep knew the keyboard was still covered. To help my situation, I got into a live chat late at night on a Friday. It's typically the end of a work week and employees are tired. They're less likely to be sticklers about protocol, especially when you show them understanding for things like typos, late responses, etcetera.How did the boxing go? Did they assume it was lost in transit? Going to attempt a razer blade pro I got off amazon
As I edited into the thread, the boxing was successful and I did receive the product. I managed to get the same rep on the phone that I spoke with over live chat, so that was a big help for me but I'm sure you can convince any other rep that the item was lost in transit.