Razer SE Help + Updates 09-06-2018, 07:37 AM
#1
EDIT: I just got through a live chat with one of their support agents and was able to get him to submit an RMA request for me without using any PoP (the rep asked for one, but I was able to talk my way out of giving him a receipt). They're going to give me a prepaid shipping label, so I'm going to attempt boxing them.
EDIT PT. 2: I've boxed Razer and convinced them that my item must've been stolen in transit. They've sent me another keyboard which I have sold on Ebay for $100
I managed to get a couple serials for Razer's newest keyboard (Razer Huntsman Elite) and the information I've found is old. I've never SE'd Razer so I'm unsure of what to expect. I'd like to have everything I need for my SE ready before I contact support.
Do they verify Amazon & Newegg receipts?
If I tell them that I need to have a keyboard shipped to me first for x reason, are they going to require a picture of the keyboard with a cord cut?
Will they bill if I get them to cross-ship or ship first and they don't receive a keyboard?
EDIT PT. 2: I've boxed Razer and convinced them that my item must've been stolen in transit. They've sent me another keyboard which I have sold on Ebay for $100
I managed to get a couple serials for Razer's newest keyboard (Razer Huntsman Elite) and the information I've found is old. I've never SE'd Razer so I'm unsure of what to expect. I'd like to have everything I need for my SE ready before I contact support.
Do they verify Amazon & Newegg receipts?
If I tell them that I need to have a keyboard shipped to me first for x reason, are they going to require a picture of the keyboard with a cord cut?
Will they bill if I get them to cross-ship or ship first and they don't receive a keyboard?
(This post was last modified: 09-19-2018, 04:34 PM by Pumic.)



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