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+--- Thread: DELL SN method wants a credit card for an Advanced Exchange?! (/Thread-DELL-SN-method-wants-a-credit-card-for-an-Advanced-Exchange)
RE: DELL SN method wants a credit card for an Advanced Exchange?! - baneman360 - 05-15-2024
(05-11-2024, 01:27 AM)Jacksectapie Wrote: Stay away from dell they will report you to the police not worth it
When they ask for the defective unit after the Advanced replacement, couldn't you FTID back to them so there's nothing for them to blame on you?
RE: DELL SN method wants a credit card for an Advanced Exchange?! - DontRunDontTrip - 05-15-2024
(05-15-2024, 02:28 PM)Zelda7711 Wrote: So when DELL asks for proof of a dead pixel, do they ask for video or a photo of the dead pixel?
In my case not, they wanted a photo from the monitor and the Service Tag along with a proof - name date case number
(05-15-2024, 03:08 PM)SumoSlammer Wrote:(05-09-2024, 11:50 PM)DontRunDontTrip Wrote:(05-09-2024, 08:24 PM)Zelda7711 Wrote: Could you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?
I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what
After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor
Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it
Yesterday they shipped the monitor
Did you use a drop adress?
No I did not. As UPS left my parcel infront the door
RE: DELL SN method wants a credit card for an Advanced Exchange?! - Spatialize - 05-19-2024
(05-11-2024, 01:27 AM)Jacksectapie Wrote: Stay away from dell they will report you to the police not worth it
Did you use drop address and FTID? What about sending an envelope back?
RE: DELL SN method wants a credit card for an Advanced Exchange?! - Marcib - 05-19-2024
(05-15-2024, 06:26 PM)DontRunDontTrip Wrote:(05-15-2024, 02:28 PM)Zelda7711 Wrote: So when DELL asks for proof of a dead pixel, do they ask for video or a photo of the dead pixel?
In my case not, they wanted a photo from the monitor and the Service Tag along with a proof - name date case number
(05-15-2024, 03:08 PM)SumoSlammer Wrote:(05-09-2024, 11:50 PM)DontRunDontTrip Wrote: I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what
After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor
Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it
Yesterday they shipped the monitor
Did you use a drop adress?
No I did not. As UPS left my parcel infront the door
do FTID on return label. if they will got questions just say "oh idk what happened with package, but I returned it with your prepaid label". it will prevent rebill.
RE: DELL SN method wants a credit card for an Advanced Exchange?! - eldn - 06-26-2024
bro ik how dell works they will just put ur shit on 24-48 hrs and see that the details dont match xd
RE: DELL SN method wants a credit card for an Advanced Exchange?! - VladReborn - 09-08-2024
(05-10-2024, 04:36 PM)DontRunDontTrip Wrote:@DontRunDontTrip(05-10-2024, 01:33 AM)baneman360 Wrote:(05-09-2024, 11:50 PM)DontRunDontTrip Wrote: I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what
After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor
Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it
Yesterday they shipped the monitor
What CC did you use for them to hold payment? Was it like those prepaid visa cards?
Yes
So how did this work? Never used a credit card, only pp...
And couldnt they still report you to the police if they wanted?
RE: DELL SN method wants a credit card for an Advanced Exchange?! - K03NT3S31N - 09-08-2024
(09-08-2024, 08:09 AM)VladReborn Wrote: And couldnt they still report you to the police if they wanted?
When doing SE's, you can never mitigate the risk of getting the police involved. If the SE fails or the seller/carrier find out that anything of the related actions are suspicious/manipulated in any way, they could involve the police of course. Some companies/methods have a higher chance of failure/police involvement than others, but you can never be sure.
In my first days of SE'ing, the police got involved for a 60€ DNA....
To reduce the risk and be on the safe side, you could use fake information or like @DontRunDontTrip suggested, use a prepaid CC.
RE: DELL SN method wants a credit card for an Advanced Exchange?! - VladReborn - 09-08-2024
(09-08-2024, 02:48 PM)K03NT3S31N Wrote:What, 60 euros? If online, what site was that MM?(09-08-2024, 08:09 AM)VladReborn Wrote: And couldnt they still report you to the police if they wanted?
When doing SE's, you can never mitigate the risk of getting the police involved. If the SE fails or the seller/carrier find out that anything of the related actions are suspicious/manipulated in any way, they could involve the police of course. Some companies/methods have a higher chance of failure/police involvement than others, but you can never be sure.
In my first days of SE'ing, the police got involved for a 60€ DNA....
To reduce the risk and be on the safe side, you could use fake information or like @DontRunDontTrip suggested, use a prepaid CC.
RE: DELL SN method wants a credit card for an Advanced Exchange?! - DontRunDontTrip - 09-09-2024
(09-08-2024, 08:09 AM)VladReborn Wrote:(05-10-2024, 04:36 PM)DontRunDontTrip Wrote:@DontRunDontTrip(05-10-2024, 01:33 AM)baneman360 Wrote: What CC did you use for them to hold payment? Was it like those prepaid visa cards?
Yes
So how did this work? Never used a credit card, only pp...
And couldnt they still report you to the police if they wanted?
As I described, in the first page. Just buy a prepaid card and tell them there is a limit anyway, in my case they did not charged anything
RE: DELL SN method wants a credit card for an Advanced Exchange?! - easyars - 12-09-2024
(05-09-2024, 11:50 PM)DontRunDontTrip Wrote:(05-09-2024, 08:24 PM)Zelda7711 Wrote:(05-09-2024, 07:04 PM)DontRunDontTrip Wrote: Replacement is coming tomorrowCould you please elaborate on SE? What did you tell them about Monitor? What exactly did you point out as faulty? Did they ask for photos of the defect?
Approved and confirmed by DELL yesterday
I found on Facebook market this monitor, which cost 800 on grey market and 1000 on dell
I claimed dead pixel, edited a lot with Photoshop. Looked legit
Told them its the Panel and its not going away no matter what
After that they asked:
Picture of the Serial Tag
Then my name, case number and date next to the monitor
Then they said they want my credit card to hold a payment
They will send a replacement, if the monitor (I dont have) arrives to them, they will cancel it
Yesterday they shipped the monitor
May I ask how did you go around this requirement as you did not have this monitor in possession? Sometimes I made the paper and put it on top of the screen with ebay listing, but this hasn't worked well