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SE Philips Sonicare - Printable Version

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+--- Thread: SE Philips Sonicare (/Thread-SE-Philips-Sonicare)

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RE: SE Philips Sonicare - Jaccmcmcnn - 07-22-2023

I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?


RE: SE Philips Sonicare - Tibo inc - 07-22-2023

(07-22-2023, 02:21 AM)Jaccmcmcnn Wrote: I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?

It depends on the quality of your PoP. I recieved the same messge and that team then approved my replacement for a diamond clean 9000


RE: SE Philips Sonicare - Fagottino89 - 07-22-2023

(07-22-2023, 02:21 AM)Jaccmcmcnn Wrote: I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?

If they get to check it then it could fail but just be adamant and insistent too, ask them what is taking them so long and you want an answer or something, try to push a bit if you don’t hear them in the next few days. Let us know what happens


RE: SE Philips Sonicare - Jaccmcmcnn - 07-23-2023

(07-22-2023, 10:54 PM)Tibo inc Wrote:
(07-22-2023, 02:21 AM)Jaccmcmcnn Wrote: I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?

It depends on the quality of your PoP. I recieved the same messge and that team then approved my replacement for a diamond clean 9000

Straight from receiptmanasion, except i had to edit a few details.

Thats great! I hope I can have it off that easy as well.

(07-22-2023, 11:15 PM)Fagottino89 Wrote:
(07-22-2023, 02:21 AM)Jaccmcmcnn Wrote: I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?

If they get to check it then it could fail but just be adamant and insistent too, ask them what is taking them so long and you want an answer or something, try to push a bit if you don’t hear them in the next few days. Let us know what happens

Yeah, Ill definitely try pushing and staying adament with them.


RE: SE Philips Sonicare - Tibo inc - 07-23-2023

(07-23-2023, 01:39 AM)Jaccmcmcnn Wrote:
(07-22-2023, 10:54 PM)Tibo inc Wrote:
(07-22-2023, 02:21 AM)Jaccmcmcnn Wrote: I've been told they will escalate to an account specialist to deem whether or not the receipt is valid. Is this SE over?

It depends on the quality of your PoP. I recieved the same messge and that team then approved my replacement for a diamond clean 9000

Straight from receiptmanasion, except i had to edit a few details.

It will most likely work, dont worry about chasing them in a couple of days you'll recieve an email probably saying your replacemnt handle is on the way. Mine wasn't recieptmansion but was all fake info and passed.


RE: SE Philips Sonicare - Jaccmcmcnn - 07-23-2023

(07-23-2023, 11:55 AM)Tibo inc Wrote:
(07-23-2023, 01:39 AM)Jaccmcmcnn Wrote:
(07-22-2023, 10:54 PM)Tibo inc Wrote: It depends on the quality of your PoP. I recieved the same messge and that team then approved my replacement for a diamond clean 9000

Straight from receiptmanasion, except i had to edit a few details.

It will most likely work, dont worry about chasing them in a couple of days you'll recieve an email probably saying your replacemnt handle is on the way. Mine wasn't recieptmansion but was all fake info and passed.

Okay, Ill update asap


RE: SE Philips Sonicare - Fagottino89 - 07-31-2023

(07-23-2023, 12:16 PM)Jaccmcmcnn Wrote:
(07-23-2023, 11:55 AM)Tibo inc Wrote:
(07-23-2023, 01:39 AM)Jaccmcmcnn Wrote: Straight from receiptmanasion, except i had to edit a few details.

It will most likely work, dont worry about chasing them in a couple of days you'll recieve an email probably saying your replacemnt handle is on the way. Mine wasn't recieptmansion but was all fake info and passed.

Okay, Ill update asap

Any update?


RE: SE Philips Sonicare - BillyNope69 - 07-31-2023

(07-21-2023, 08:33 AM)Jaccmcmcnn Wrote:
(07-21-2023, 07:50 AM)Mong500n Wrote:
(07-21-2023, 07:02 AM)Jaccmcmcnn Wrote: Im still in correspondance with their team. Assuming that Im just receving a replacement handle, what else will i need to actually use it?

Toothbrush heads

where and how would i get a charger

There are 2 chargers. You can either order the normal charger (can only be purchased through Ebay) or order the case charger directly from their website (US). You could probably also get a new charger from them though, if you spin things around w/ your story a bit.


RE: SE Philips Sonicare - SumoSlammer - 08-01-2023

A replacement is coming your way?


RE: SE Philips Sonicare - Jaccmcmcnn - 08-01-2023

(07-31-2023, 09:34 AM)Fagottino89 Wrote:
(07-23-2023, 12:16 PM)Jaccmcmcnn Wrote:
(07-23-2023, 11:55 AM)Tibo inc Wrote: It will most likely work, dont worry about chasing them in a couple of days you'll recieve an email probably saying your replacemnt handle is on the way. Mine wasn't recieptmansion but was all fake info and passed.

Okay, Ill update asap

Any update?

Yup, I ended up succeeding. Replacement has been shipped.

Thank you for the SN also Smile

(07-31-2023, 10:12 PM)BillyNope69 Wrote:
(07-21-2023, 08:33 AM)Jaccmcmcnn Wrote:
(07-21-2023, 07:50 AM)Mong500n Wrote: Toothbrush heads

where and how would i get a charger

There are 2 chargers. You can either order the normal charger (can only be purchased through Ebay) or order the case charger directly from their website (US). You could probably also get a new charger from them though, if you spin things around w/ your story a bit.

How does the charging case work. Do i just charge up the case and then put the brush in to charge ?