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+--- Thread: Silver Chain SE (/Thread-Silver-Chain-SE)
RE: Silver Chain SE - Ke__ - 06-28-2022
(06-28-2022, 06:33 PM)nonerex Wrote:EB. I don't know where you're based but in the UK every delivery is tracked and signed for nowadays, no chance of denying it. Unless someone knows a way to get around it? I'd appreciate any advice.(06-28-2022, 05:07 PM)Ke__ Wrote:(06-28-2022, 04:50 PM)mothered Wrote: How was the chain packaged?It had a box and in the box contained the regular case you see for jewellry,the ones where the chain is wrapped around the thing inside.
In a case/box?
hopefully, you're successful. I'm looking to EB or DNA a Silver Curb Chain from beaverbrooks. Did you decide to stick with the EB method or switch to DNA?
Hopefully you're successful, please also keep us updated every step of the way.
RE: Silver Chain SE - mothered - 06-29-2022
(06-28-2022, 05:07 PM)Ke__ Wrote: It had a box and in the box contained the regular case you see for jewellry,the ones where the chain is wrapped around the thing inside.So can the chain be viewed externally without opening the case?
RE: Silver Chain SE - nonerex - 06-29-2022
(06-28-2022, 11:16 PM)Ke__ Wrote:(06-28-2022, 06:33 PM)nonerex Wrote:EB. I don't know where you're based but in the UK every delivery is tracked and signed for nowadays, no chance of denying it. Unless someone knows a way to get around it? I'd appreciate any advice.(06-28-2022, 05:07 PM)Ke__ Wrote: It had a box and in the box contained the regular case you see for jewellry,the ones where the chain is wrapped around the thing inside.
hopefully, you're successful. I'm looking to EB or DNA a Silver Curb Chain from beaverbrooks. Did you decide to stick with the EB method or switch to DNA?
Hopefully you're successful, please also keep us updated every step of the way.
Ah I live in the uk. Even if they take pictures or they require a signature, I just deny that it was me and make sure to do it over the phone so they hear my frustration. Worked so far but I might do EB for the chain.
RE: Silver Chain SE - nonerex - 06-29-2022
(06-24-2022, 07:00 PM)Ke__ Wrote:(06-24-2022, 01:40 AM)mothered Wrote:the chain itself is 15.0g .(06-23-2022, 07:37 PM)Ke__ Wrote: Ordered a chain. Any tips for the EB on a silver chain from Beaverbrooks?What's the precise weight?
As it would be light so I'm guessing EB would work?
(06-23-2022, 09:12 PM)djduderizx Wrote:Will do!(06-23-2022, 07:37 PM)Ke__ Wrote: Hopefully, goes the same way. Ordered a chain. Any tips for the EB on a silver chain from Beaverbrooks? @motheredKeep us updated dude
Where is the weight of the item on beavers brooks?
RE: Silver Chain SE - Ke__ - 06-29-2022
(06-29-2022, 01:14 AM)mothered Wrote:No of course not.(06-28-2022, 05:07 PM)Ke__ Wrote: It had a box and in the box contained the regular case you see for jewellry,the ones where the chain is wrapped around the thing inside.So can the chain be viewed externally without opening the case?
(06-29-2022, 12:30 PM)nonerex Wrote:I weighed it myself(06-24-2022, 07:00 PM)Ke__ Wrote:(06-24-2022, 01:40 AM)mothered Wrote: What's the precise weight?the chain itself is 15.0g .
(06-23-2022, 09:12 PM)djduderizx Wrote: Keep us updated dudeWill do!
Where is the weight of the item on beavers brooks?
RE: Silver Chain SE - WLT17 - 06-29-2022
(06-28-2022, 04:32 PM)Ke__ Wrote:Interesting. Was going to attempt beaverbrooks SE with a watch using the wrong item method. Thought they didn't have CCTV but it seems they might...(06-28-2022, 12:50 AM)djduderizx Wrote: Any new info on the case my friend?Emailed them asking where the case stands. Said they are doing cctv checks, interviewing the packer, and making an audit report.
@mothered is this concerning?
RE: Silver Chain SE - mothered - 06-30-2022
(06-29-2022, 05:09 PM)Ke__ Wrote: No of course not.Good.
Unless they physically check goods at the time of packing, their CCTV camera footage Is useless - It obviously cannot Identify what's Inside the case.
RE: Silver Chain SE - Ke__ - 06-30-2022
(06-29-2022, 07:46 PM)WLT17 Wrote:@mothered Will the CCTV footage be useless also for a watch if it isn't visible through the box?(06-28-2022, 04:32 PM)Ke__ Wrote:Interesting. Was going to attempt beaverbrooks SE with a watch using the wrong item method. Thought they didn't have CCTV but it seems they might...(06-28-2022, 12:50 AM)djduderizx Wrote: Any new info on the case my friend?Emailed them asking where the case stands. Said they are doing cctv checks, interviewing the packer, and making an audit report.
@mothered is this concerning?
RE: Silver Chain SE - Ke__ - 06-30-2022
(06-30-2022, 02:49 AM)mothered Wrote: [quote="Ke__" pid='1116922' dateline='1656518985']
Unless they physically check goods at the time of packing, their CCTV camera footage Is useless - It obviously cannot Identify what's Inside the case.
THEIR REPLY:
We have now concluded the investigation with our web fulfilment team into your order, we have carried out a full stock check and reviewed CCTV of the packing footage and have also interviewed the person who packed your parcel.
Taking all the evidence in to account we are confident that the item was enclosed inside the parcel upon delivery.
If you wish to proceed with your claim, I advise that you contact either of the following authorities:-
Citizens Advice
Payment Provider
Local Police Authority
What should I do @mothered? I appreciate your help and I'm quite worried.
RE: Silver Chain SE - mothered - 07-01-2022
(06-30-2022, 08:48 PM)Ke__ Wrote: reviewed CCTV of the packing footageTell them to email you the CCTV footage that clearly demonstrates the chain was In the case at the time of packing.
(06-30-2022, 08:48 PM)Ke__ Wrote: Taking all the evidence in to account we are confident that the item was enclosed inside the parcel upon delivery."We are confident" Is a matter of opinion.
You require hard-core evidence.
(06-30-2022, 08:48 PM)Ke__ Wrote: What should I do @mothered?As per the first quote above.