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+--- Thread: LG (/Thread-LG)
RE: LG - Jay875 - 06-14-2022
LG will no longer give out return labels for TV's larger then 33 inches I've recently found out. They wouldn't budge either and the supervisor also couldn't help.
RE: LG - Andrea Bags - 06-16-2022
(06-14-2022, 10:10 PM)Jay875 Wrote: LG will no longer give out return labels for TV's larger then 33 inches I've recently found out. They wouldn't budge either and the supervisor also couldn't help.that's good to know thanks
RE: LG - mothered - 06-16-2022
(06-14-2022, 10:10 PM)Jay875 Wrote: LG will no longer give out return labels for TV's larger then 33 inches I've recently found out.Did they specifically state It as part of their policy?
RE: LG - Andrea Bags - 06-19-2022
(06-14-2022, 04:21 PM)mothered Wrote:you cannot speak to certain departments on the phone, it's very much like Amazon. You never mentioned your experience with them(06-14-2022, 03:23 PM)Andrea Bang Wrote: it's the same people who get back to me when I do thatRemain on the line, and don't terminate the call until they address your concern.
If need be, ask to speak with an agent on a senior level.
RE: LG - mothered - 06-19-2022
(06-19-2022, 01:06 AM)Andrea Bang Wrote: you cannot speak to certain departments on the phone, it's very much like Amazon.You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.
That aside, where does your claim currently stand?
RE: LG - Andrea Bags - 06-20-2022
(06-19-2022, 03:44 AM)mothered Wrote:same place(06-19-2022, 01:06 AM)Andrea Bang Wrote: you cannot speak to certain departments on the phone, it's very much like Amazon.You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.
That aside, where does your claim currently stand?
RE: LG - mothered - 06-20-2022
(06-20-2022, 01:17 AM)Andrea Bang Wrote:Keep pounding them and report back when you receive a response.(06-19-2022, 03:44 AM)mothered Wrote:same place(06-19-2022, 01:06 AM)Andrea Bang Wrote: you cannot speak to certain departments on the phone, it's very much like Amazon.You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.
That aside, where does your claim currently stand?
Don't give In under any circumstances.
RE: LG - Andrea Bags - 06-21-2022
(06-20-2022, 02:36 AM)mothered Wrote:I've given up if one day they decide to move forward I'll be there but no more time going in(06-20-2022, 01:17 AM)Andrea Bang Wrote:Keep pounding them and report back when you receive a response.(06-19-2022, 03:44 AM)mothered Wrote: You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.same place
That aside, where does your claim currently stand?
Don't give In under any circumstances.
RE: LG - mothered - 06-22-2022
(06-21-2022, 10:06 PM)Andrea Bang Wrote:Fair enough.(06-20-2022, 02:36 AM)mothered Wrote:I've given up if one day they decide to move forward I'll be there but no more time going in(06-20-2022, 01:17 AM)Andrea Bang Wrote: same placeKeep pounding them and report back when you receive a response.
Don't give In under any circumstances.
Ultimately, It's your call.
RE: LG - Jay875 - 06-29-2022
(06-16-2022, 04:25 AM)mothered Wrote:Yes they said it was their new policy.(06-14-2022, 10:10 PM)Jay875 Wrote: LG will no longer give out return labels for TV's larger then 33 inches I've recently found out.Did they specifically state It as part of their policy?