[Jay875]

LG will no longer give out return labels for TV's larger then 33 inches I've recently found out. They wouldn't budge either and the supervisor also couldn't help.

[Andrea Bags]

LG will no longer give out return labels for TV's larger then 33 inches I've recently found out. They wouldn't budge either and the supervisor also couldn't help.

that's good to know thanks

[mothered]

LG will no longer give out return labels for TV's larger then 33 inches I've recently found out.

Did they specifically state It as part of their policy?

[Andrea Bags]

it's the same people who get back to me when I do that

Remain on the line, and don't terminate the call until they address your concern.

If need be, ask to speak with an agent on a senior level.

you cannot speak to certain departments on the phone, it's very much like Amazon. You never mentioned your experience with them

[mothered]

you cannot speak to certain departments on the phone, it's very much like Amazon.

You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.

That aside, where does your claim currently stand?

[Andrea Bags]

you cannot speak to certain departments on the phone, it's very much like Amazon.

You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.

That aside, where does your claim currently stand?

same place

[mothered]

you cannot speak to certain departments on the phone, it's very much like Amazon.

You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.

That aside, where does your claim currently stand?

same place

Keep pounding them and report back when you receive a response.

Don't give In under any circumstances.

[Andrea Bags]

You can, they just tell you that you can't. Every department Is contactable by phone - Internally and externally.

That aside, where does your claim currently stand?

same place

Keep pounding them and report back when you receive a response.

Don't give In under any circumstances.

I've given up if one day they decide to move forward I'll be there but no more time going in

[mothered]

same place

Keep pounding them and report back when you receive a response.

Don't give In under any circumstances.

I've given up if one day they decide to move forward I'll be there but no more time going in

Fair enough.

Ultimately, It's your call.

[Jay875]

LG will no longer give out return labels for TV's larger then 33 inches I've recently found out.

Did they specifically state It as part of their policy?

Yes they said it was their new policy.