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Paypal dispute for heavy item - Printable Version

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RE: Paypal dispute for heavy item - Msghost - 01-05-2021

Update on this thing, I have to call pp to have them see that it has been delivered by the courier so they can move it as a completed claim and refund me. Haven’t had any confirmation yet, they told me it should be done and processed by tmr.

RE: Paypal dispute for heavy item - Msghost - 01-10-2021

Update on the whole situation. It’s a success! I’ve received email confirmation from PayPal informing me of my refund. The money should be hitting my bank in a few days.
Sendle as a tracking service has done a fucking fantastic job in not measuring the item weight and letting me report the item weight myself.

RE: Paypal dispute for heavy item - Green314 - 01-10-2021

(12-25-2020, 12:07 AM)Msghost Wrote:
(12-23-2020, 03:47 PM)mothered Wrote:
(12-23-2020, 11:33 AM)Msghost Wrote: Alright cheers. I will try empty box tomorrow and chargeback if that doesn’t work
Empty box with 12Kg?
Yup
Lol.
This courier service is a shame, in 2021 they haven't understood yet that they have to weight package... Good for the Australians, as always here in EU things are much more "hassle" to succeed.

RE: Paypal dispute for heavy item - mothered - 01-11-2021

(01-10-2021, 11:06 AM)green314 Wrote: This courier service is a shame, in 2021 they haven't understood yet that they have to weight package...
Where does It actually state that?

RE: Paypal dispute for heavy item - Green314 - 01-11-2021

(01-11-2021, 03:54 AM)mothered Wrote:
(01-10-2021, 11:06 AM)green314 Wrote: This courier service is a shame, in 2021 they haven't understood yet that they have to weight package...
Where does It actually state that?
Nowhere, but if he really succeeded claiming an empty box for such heavy package, they it works. Don't you believe them?

RE: Paypal dispute for heavy item - mothered - 01-11-2021

(01-11-2021, 10:52 AM)green314 Wrote: Nowhere
Then what did you base your below message on?
Quote:is a shame, in 2021 they haven't understood yet that they have to weight package


RE: Paypal dispute for heavy item - Green314 - 01-11-2021

(01-11-2021, 08:01 PM)mothered Wrote:
(01-11-2021, 10:52 AM)green314 Wrote: Nowhere
Then what did you base your below message on?
Quote:is a shame, in 2021 they haven't understood yet that they have to weight package
From this.
(01-10-2021, 07:40 AM)Msghost Wrote: Update on the whole situation. It’s a success! I’ve received email confirmation from PayPal informing me of my refund. The money should be hitting my bank in a few days.
Sendle as a tracking service has done a fucking fantastic job in not measuring the item weight and letting me report the item weight myself.
He claimed empty box on a item that weight almost 12kg.

RE: Paypal dispute for heavy item - mothered - 01-11-2021

(01-11-2021, 08:38 PM)green314 Wrote: He claimed empty box on a item that weight almost 12kg.
The rep who processed the claim must've been brain-dead.

RE: Paypal dispute for heavy item - Green314 - 01-11-2021

(01-11-2021, 08:44 PM)mothered Wrote:
(01-11-2021, 08:38 PM)green314 Wrote: He claimed empty box on a item that weight almost 12kg.
The rep who processed the claim must've been brain-dead.

They said that it's not their first time claiming it:
(01-02-2021, 07:27 AM)Msghost Wrote:
(12-25-2020, 03:09 AM)mothered Wrote:
(12-25-2020, 12:07 AM)Msghost Wrote: Yup
Then what do you mean by this?
(12-23-2020, 08:55 AM)Msghost Wrote: Obviously, I can't do the EB/boxing method as the pc is almost 12kg in weight

That aside, given the value of the Item, an Investigation Is almost a certainty. When they cross-check the details (namely the weight) against the carrier's manifest, your SE will fail.
I’ve already sent them using eb method without any weight in it but it is covered by my courier as they don’t measure weight and also allow receiver to report as received. So of course, I confirm it for them and now waiting for paypal to send me the money back on Monday.

So unless they lied to us writing this thread, that courier company does not seem to register weight on warehouse.

RE: Paypal dispute for heavy item - Roadman - 01-11-2021

(01-10-2021, 07:40 AM)Msghost Wrote: Update on the whole situation. It’s a success! I’ve received email confirmation from PayPal informing me of my refund. The money should be hitting my bank in a few days.
Sendle as a tracking service has done a fucking fantastic job in not measuring the item weight and letting me report the item weight myself.

Nice work. You should test in the future with a shipping company that does show the accurate weight to prove your theory of why Sendle worked.

Obviously this is time consuming and potentially a waste of time.

Once again good job!