(10-06-2023, 03:09 PM)aelizia Wrote:

(10-01-2023, 07:22 PM)aelizia Wrote:

(09-30-2023, 10:26 AM)dontgiveafuck Wrote: I did ninjas own site, Super easy SE, ordered air fryer and small accessories, said only accessories came and air fryer did not, dumb i know but their cs is weak.
They refunded, DNA works too

Just placed my order for the AF500UK and some random bullshjt accessories (probe, plate, mits) assuming your claiming PEB and not MEB, I will update with my findings 👍

after emailing them, they requested photos of the items i received (literally sent them a picture of the probe, mits etc) and the next day (today) i have received an email stating my replacement has been shipped. will return it after it arrives tomorrow. success!

(10-06-2023, 04:51 PM)SumoSlammer Wrote:

(10-06-2023, 03:09 PM)aelizia Wrote:

(10-01-2023, 07:22 PM)aelizia Wrote: Just placed my order for the AF500UK and some random bullshjt accessories (probe, plate, mits) assuming your claiming PEB and not MEB, I will update with my findings 👍

after emailing them, they requested photos of the items i received (literally sent them a picture of the probe, mits etc) and the next day (today) i have received an email stating my replacement has been shipped. will return it after it arrives tomorrow. success!

Would have thought they would crosscheck weight as air fryers are pretty heavy but good job man!

(10-07-2023, 06:16 PM)aelizia Wrote:

(10-06-2023, 04:51 PM)SumoSlammer Wrote:

(10-06-2023, 03:09 PM)aelizia Wrote: after emailing them, they requested photos of the items i received (literally sent them a picture of the probe, mits etc) and the next day (today) i have received an email stating my replacement has been shipped. will return it after it arrives tomorrow. success!

Would have thought they would crosscheck weight as air fryers are pretty heavy but good job man!

yep ! would of thought the exact same lol. now i just need to return my order and get my money back and start cooking 

(10-08-2023, 01:16 AM)Jhxxhdudjshd Wrote:

(10-07-2023, 06:16 PM)aelizia Wrote:

(10-06-2023, 04:51 PM)SumoSlammer Wrote: Would have thought they would crosscheck weight as air fryers are pretty heavy but good job man!

yep ! would of thought the exact same lol. now i just need to return my order and get my money back and start cooking 

Did everything come in 1 package? Was just about to place an order but it says main units come with dpd/yodel with next day shipping whilst accessories get shipped with royal mail 2nd class. Thanks.

(10-09-2023, 03:48 PM)aelizia Wrote:

(10-08-2023, 01:16 AM)Jhxxhdudjshd Wrote:

(10-07-2023, 06:16 PM)aelizia Wrote: yep ! would of thought the exact same lol. now i just need to return my order and get my money back and start cooking 

Did everything come in 1 package? Was just about to place an order but it says main units come with dpd/yodel with next day shipping whilst accessories get shipped with royal mail 2nd class. Thanks.

yeah so i ordered 3 different accessories. Crisper plate, probe and the mitts. All came via DPD in one big (way too big) of a box. anything else you need let me know!

(10-09-2023, 03:48 PM)aelizia Wrote:

(10-08-2023, 01:16 AM)Jhxxhdudjshd Wrote:

(10-07-2023, 06:16 PM)aelizia Wrote: yep ! would of thought the exact same lol. now i just need to return my order and get my money back and start cooking 

Did everything come in 1 package? Was just about to place an order but it says main units come with dpd/yodel with next day shipping whilst accessories get shipped with royal mail 2nd class. Thanks.

yeah so i ordered 3 different accessories. Crisper plate, probe and the mitts. All came via DPD in one big (way too big) of a box. anything else you need let me know!

(10-11-2023, 06:52 PM)Jhxxhdudjshd Wrote:

(10-09-2023, 03:48 PM)aelizia Wrote:

(10-08-2023, 01:16 AM)Jhxxhdudjshd Wrote: Did everything come in 1 package? Was just about to place an order but it says main units come with dpd/yodel with next day shipping whilst accessories get shipped with royal mail 2nd class. Thanks.

yeah so i ordered 3 different accessories. Crisper plate, probe and the mitts. All came via DPD in one big (way too big) of a box. anything else you need let me know!

Ok so my accessories came in a separate bag as a separate package but they arrived at the same time as a the main product. Main product was in a suitably sized box so no room for the accessories. Told them there was no air fryer in the box and sent an image of the empty box. First reply from them was offering a refund since the product since went out of stock. Very easy and quick success. The whole process, including ordering, waiting for it to arrive and the refund confirmation took less than 24 hours although the money took a little longer to arrive.

Thanks a lot.

(10-11-2023, 10:21 PM)fj2k Wrote: You guys ordering off website or through eBay? So EB is working even though weight is way over EB usual limits?

(10-12-2023, 09:28 AM)Stefano3509 Wrote: Anyone know any price limits and item limits?