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+--- Thread: paypal claim (/Thread-paypal-claim--193859)
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RE: paypal claim - Roadman - 08-04-2023
(08-04-2023, 09:42 AM)jokiux Wrote: My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
RE: paypal claim - jokiux - 08-04-2023
(08-04-2023, 09:52 AM)Roadman Wrote:Thing is, I already tried boxing, they refused to accept the return.(08-04-2023, 09:42 AM)jokiux Wrote: My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
RE: paypal claim - fontavals - 08-04-2023
(08-04-2023, 10:25 AM)jokiux Wrote:(08-04-2023, 09:52 AM)Roadman Wrote:Thing is, I already tried boxing, they refused to accept the return.(08-04-2023, 09:42 AM)jokiux Wrote: My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
Question is are you still inside the return window ? If yes then Paypal will likely let you return if you do snad apeal whether Macy likes it or not then you can go ahead and box them.
RE: paypal claim - Roadman - 08-04-2023
(08-04-2023, 10:25 AM)jokiux Wrote:I'm sorry for not making it clear.(08-04-2023, 09:52 AM)Roadman Wrote:Thing is, I already tried boxing, they refused to accept the return.(08-04-2023, 09:42 AM)jokiux Wrote: My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
Paypal will force the company to accept a return.
Contact paypal , appeal, and change dispute reason to Not as described.
(08-04-2023, 12:30 PM)fontavals Wrote:Correct, but the paypal return (dispute) window is 180 days.(08-04-2023, 10:25 AM)jokiux Wrote:(08-04-2023, 09:52 AM)Roadman Wrote: Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.Thing is, I already tried boxing, they refused to accept the return.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
Question is are you still inside the return window ? If yes then Paypal will likely let you return if you do snad apeal whether Macy likes it or not then you can go ahead and box them.
RE: paypal claim - jokiux - 08-05-2023
(08-04-2023, 05:12 PM)Roadman Wrote:What if I tried returning items before and they were rejected, but I did not mention that in my claim? Can I try to sneak it in or should I just box again?(08-04-2023, 10:25 AM)jokiux Wrote:I'm sorry for not making it clear.(08-04-2023, 09:52 AM)Roadman Wrote: Yes you need to call paypal straight away (or live chat/email) and tell them you wish to appeal and change the dispute reason to Not As Described.Thing is, I already tried boxing, they refused to accept the return.
You can still fix this. You just need oaypal to reopen the dispute and change it to SNAD.
Then pp will tell you to return, then you can box them.
Paypal will force the company to accept a return.
Contact paypal , appeal, and change dispute reason to Not as described.
(08-04-2023, 12:30 PM)fontavals Wrote:Correct, but the paypal return (dispute) window is 180 days.(08-04-2023, 10:25 AM)jokiux Wrote: Thing is, I already tried boxing, they refused to accept the return.
Question is are you still inside the return window ? If yes then Paypal will likely let you return if you do snad apeal whether Macy likes it or not then you can go ahead and box them.