[jokiux]

Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?

[juano76x]

Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?

PayPal always supports the customer, even more when its against a company seller and not an individual. However, if they company have good records that justify the delivery of the goods. It would be tricky for PayPal to help you. Therefore, you should justify your excuse with as much evidence on your favour. Include evidence that highlights flaws of the company, e.g. mismanagement, mistreatment., etc. That would supply good reasons for why PayPal should be on your side. Then you should be good.

[jokiux]

Hello,
A month ago I've tried to refund macys by doing eb. I was refused and told to contact paypal for refund.
Then I tried boxing, but it did not work as they did not accept my return. Would i be calm doing a paypal claim?
Will paypal check the weight and stuff, or will they go in my favor, if I showed the response I got?

PayPal always supports the customer, even more when its against a company seller and not an individual. However, if they company have good records that justify the delivery of the goods. It would be tricky for PayPal to help you. Therefore, you should justify your excuse with as much evidence on your favour. Include evidence that highlights flaws of the company, e.g. mismanagement, mistreatment., etc. That would supply good reasons for why PayPal should be on your side. Then you should be good.

Thanks, they were very frustrating to contact, kept telling to wait 2 days for like 5 times. I will definetly try to do it.

[Roadman]

It depends on your claim reason. Which is?

You have a good chance of succeeding. Good luck.

[jokiux]

It depends on your claim reason. Which is?

You have a good chance of succeeding. Good luck.

Store refuses me to refund one way or another. I just don't know how to approach this, maybe say that I received empty box, for which I was not refunded, so I returned what I received?

[Roadman]

Yes that sounds good and then provide pp the tracking number.

[mothered]

Store refuses me to refund one way or another.

What was their last reply?

Be precise.

[jokiux]

Store refuses me to refund one way or another.

What was their last reply?

Be precise.

So the company replied with the tracking number and told me to allow some time for the items to be delivered.
I completely did not understand what they mean. Paypal says if I don't receive the item I can escalate it to a claim.
Is it worth escalating? If escalating is it 100 percent sr? Thanks in advance.

[mothered]

So the company replied with the tracking number and told me to allow some time for the items to be delivered.
I  completely did not understand what they mean.

Good.

They have no Idea on the whereabouts of the package.

Paypal says if I don't receive the item I can escalate it to a claim.

Standard procedure.

Is it worth escalating?

Should It succeed, you've got nothing to lose and everything to gain.

If escalating is it 100 percent sr?

Nothing Is 100%.

[jokiux]

My claim got denied. Company replied with tracking id and thats all. Is there anything more possible to do?