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+--- Thread: Amazon can't verify PR (/Thread-Amazon-can-t-verify-PR)
RE: Amazon can't verify PR - ThracianDecius - 06-18-2023
(06-18-2023, 08:27 AM)exluzemba Wrote:They aren't gonna just give in to you and give you a refund, so you do the same. Don't give in to them and keep contacting them, every few days. I assure you, you'll get the refund in the end but it could take up to 40 days (personal experience, check my recent posts). Escalate to ECR.(05-31-2023, 07:50 AM)Gelbux Wrote:(05-30-2023, 03:46 PM)ThracianDecius Wrote: You'll be waiting minimum 30 days for a response, or could be longer.Last rep told me this by mail:
"I'm informing you that in this case, according to what was indicated, we are currently unable to validate your police report with the police station. Please get in touch with us after 21/06/2023 and we will review our options. Once 01/07/2023 passes, we will no longer be able to assist you."
What do you recommend?
Any updates same thing happening to me
RE: Amazon can't verify PR - The Fallen Angel - 06-18-2023
Was it a fresh account and what was the amount of the order?
RE: Amazon can't verify PR - juano76x - 06-18-2023
(06-18-2023, 06:59 PM)ThracianDecius Wrote:(06-18-2023, 08:27 AM)exluzemba Wrote:They aren't gonna just give in to you and give you a refund, so you do the same. Don't give in to them and keep contacting them, every few days. I assure you, you'll get the refund in the end but it could take up to 40 days (personal experience, check my recent posts). Escalate to ECR.(05-31-2023, 07:50 AM)Gelbux Wrote: Last rep told me this by mail:
"I'm informing you that in this case, according to what was indicated, we are currently unable to validate your police report with the police station. Please get in touch with us after 21/06/2023 and we will review our options. Once 01/07/2023 passes, we will no longer be able to assist you."
What do you recommend?
Any updates same thing happening to me
Do you submit a legit PR or do you have fake templates?
RE: Amazon can't verify PR - ruonis55 - 06-18-2023
(06-18-2023, 08:34 PM)juano76x Wrote:(06-18-2023, 06:59 PM)ThracianDecius Wrote:(06-18-2023, 08:27 AM)exluzemba Wrote: Any updates same thing happening to meThey aren't gonna just give in to you and give you a refund, so you do the same. Don't give in to them and keep contacting them, every few days. I assure you, you'll get the refund in the end but it could take up to 40 days (personal experience, check my recent posts). Escalate to ECR.
Do you submit a legit PR or do you have fake templates?
If it was fake, then they would have given the refund already without checking it and the author of the topic wouldn't need to write on this topic anymore. The answer is that its a real one, and yeah, don't mess with fake PR, because you will left without refund.
RE: Amazon can't verify PR - exluzemba - 06-19-2023
(06-18-2023, 06:59 PM)ThracianDecius Wrote:I keep emailing them but I keep getting the same response(06-18-2023, 08:27 AM)exluzemba Wrote:They aren't gonna just give in to you and give you a refund, so you do the same. Don't give in to them and keep contacting them, every few days. I assure you, you'll get the refund in the end but it could take up to 40 days (personal experience, check my recent posts). Escalate to ECR.(05-31-2023, 07:50 AM)Gelbux Wrote: Last rep told me this by mail:
"I'm informing you that in this case, according to what was indicated, we are currently unable to validate your police report with the police station. Please get in touch with us after 21/06/2023 and we will review our options. Once 01/07/2023 passes, we will no longer be able to assist you."
What do you recommend?
Any updates same thing happening to me
“ Thank you for providing us with crime reference number.
At this time, we're unable to validate your report with the police department. Please contact us after July 26,2023 and we’ll review our options. Once August 2,2023 passes, we're no longer able to assist.”
What else should I do
RE: Amazon can't verify PR - mothered - 06-19-2023
(06-19-2023, 09:52 AM)exluzemba Wrote: At this time, we're unable to validate your report with the police department.Why?
Did you question It?
RE: Amazon can't verify PR - exluzemba - 06-19-2023
(06-19-2023, 10:02 AM)mothered Wrote:My first reply was “I have already contacted them , I gave you the pdf of the report and the case number what else do you want me to do(06-19-2023, 09:52 AM)exluzemba Wrote: At this time, we're unable to validate your report with the police department.Why?
Did you question It?
This is getting ridiculous now
All I want is a refund or replacement for my product that I never received “
Since then I’ve been getting the same “wait till July 26th” message
RE: Amazon can't verify PR - nasrat86 - 06-19-2023
you need to make 100% sure the phone works , if it is a voicemail phone or where u need to enter digits to get to reception , they will tell you they could not verify and also
you need to keep pushing it everyday again and again i knew someone his case lasted 2 months with amazon.
Amazon is very difficult now to se if you are going above 500 euro in eu.
I would keep calling them ask for English rep if you dont speak Spanish and explain there further or ask why its not verified.
RE: Amazon can't verify PR - Shade7 - 06-20-2023
I had same problem, I kept contacting reps on live chat one after the other till eventually it got verified. Just be persistent.
RE: Amazon can't verify PR - mothered - 06-20-2023
(06-19-2023, 11:19 AM)exluzemba Wrote: My first reply was “I have already contacted them , I gave you the pdf of the report and the case number what else do you want me to doDid you request an escalation at any point?
This is getting ridiculous now
All I want is a refund or replacement for my product that I never received “
Since then I’ve been getting the same “wait till July 26th” message