Logitech Refund - Printable Version

Logitech Refund - Printable Version

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RE: Logitech Refund - mothered - 07-28-2023

(07-08-2023, 03:18 PM)anubis345 Wrote:
(07-08-2023, 02:25 PM)bobofufu Wrote:
(04-30-2023, 07:32 PM)Saffron Wrote: Some people take pictures of mouse and serial and send it back.
Then they get in touch with support and ask for replacement.

is the mouse returned as a "faulty" item?

Yes, they ask you to return the item that you claim is “faulty”.

In this case, simply box the return.

RE: Logitech Refund - andrew1774 - 07-28-2023

(07-28-2023, 09:32 AM)mothered Wrote:
(07-08-2023, 03:18 PM)anubis345 Wrote:
(07-08-2023, 02:25 PM)bobofufu Wrote: is the mouse returned as a "faulty" item?

Yes, they ask you to return the item that you claim is “faulty”.
In this case, simply box the return.

Would be good in that case additionally make a hole in box and tape it like it was stolen through delivery?

RE: Logitech Refund - mothered - 07-29-2023

(07-28-2023, 10:40 AM)andrew1774 Wrote: make a hole in box and tape it like it was stolen through delivery?

Correct.