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Another broken glass refund - Printable Version

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RE: Another broken glass refund - mothered - 03-08-2023

(03-07-2023, 10:11 PM)BitPlayer Wrote: I had a merchant ask me to do the same. I told them that the post office had what was in the parcel (as they do) and refused to ship broken glass.  They then refunded straight away.
Given that was Indeed the case, I'd try this approach.

RE: Another broken glass refund - Kevin12861 - 03-08-2023

(03-08-2023, 02:01 AM)mothered Wrote:
(03-07-2023, 10:11 PM)BitPlayer Wrote: I had a merchant ask me to do the same. I told them that the post office had what was in the parcel (as they do) and refused to ship broken glass.  They then refunded straight away.
Given that was Indeed the case, I'd try this approach.


I replied to their email saying what do I do if the post office won’t take it because it’s broken glass and they responded with

“As long as it is packed and properly wrapped, there should be no problem. We always receive faulty / damaged items back to our warehouse without inconveniences.”

RE: Another broken glass refund - mothered - 03-08-2023

(03-08-2023, 12:20 PM)Kevin12861 Wrote:
(03-08-2023, 02:01 AM)mothered Wrote:
(03-07-2023, 10:11 PM)BitPlayer Wrote: I had a merchant ask me to do the same. I told them that the post office had what was in the parcel (as they do) and refused to ship broken glass.  They then refunded straight away.
Given that was Indeed the case, I'd try this approach.


I replied to their email saying what do I do if the post office won’t take it because it’s broken glass and they responded with

“As long as it is packed and properly wrapped, there should be no problem. We always receive faulty / damaged items back to our warehouse without inconveniences.”
Just because they've received faulty/damaged goods, It doesn't mean It also applies to your post office.

Tell them they refused to accept your package.

RE: Another broken glass refund - Kevin12861 - 03-08-2023

(03-08-2023, 02:49 PM)mothered Wrote:
(03-08-2023, 12:20 PM)Kevin12861 Wrote:
(03-08-2023, 02:01 AM)mothered Wrote: Given that was Indeed the case, I'd try this approach.


I replied to their email saying what do I do if the post office won’t take it because it’s broken glass and they responded with

“As long as it is packed and properly wrapped, there should be no problem. We always receive faulty / damaged items back to our warehouse without inconveniences.”
Just because they've received faulty/damaged goods, It doesn't mean It also applies to your post office.

Tell them they refused to accept your package.


They are very adamant on saying I can post it .
either way I’ve managed to break the bottle the same way ad transferred the liquid looks pretty similar to the picture sent just gunna send it back now

RE: Another broken glass refund - BitPlayer - 03-08-2023

You should’ve told them that the Post Office had already refused - rather than asking the hypothetical ‘what if’ question. That way it would’ve been harder for them to argue. But at least you’ve got a solution 👍

RE: Another broken glass refund - mothered - 03-09-2023

(03-08-2023, 06:09 PM)Kevin12861 Wrote: I’ve managed to break the bottle the same way  ad transferred the liquid looks pretty similar to the picture sent just gunna send it back now
Sounds good.

Do keep us updated as developments unfold.

RE: Another broken glass refund - Kevin12861 - 03-14-2023

Mission complete only just noticed I had received my refund from 4 days ago
Another fragrance complete next stop the dior Sauvage line

RE: Another broken glass refund - Ziguiiz - 04-16-2023

Sorry for invading the thread .
Would the broken bottle method works if the parfume packaging is a hard cardboard really well protected?

RE: Another broken glass refund - BetterThings2 - 04-16-2023

(04-16-2023, 04:40 PM)Ziguiiz Wrote: Sorry for invading the thread .
Would the broken bottle method works if the parfume packaging is a hard cardboard really well protected?
It will still work. The amount of abuse that package goes through in the shipping process is crazy. Plus shipping it in hard cardboard is not a gaurantee against breakage.

RE: Another broken glass refund - smoogogo - 04-20-2023

Yeah u can just say the the post office refuse the package since it's dangerous, you can also said that u already throw it away bc you have little child that could play or eat it