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+--- Thread: DNA for amazon.ca ? (/Thread-DNA-for-amazon-ca)
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RE: DNA for amazon.ca ? - newtorefund - 03-03-2023
(03-02-2023, 03:31 AM)mothered Wrote:Shit didn't proofread.(03-01-2023, 04:03 PM)newtorefund Wrote: Filed one online, got report number. But amazon says, the police offer they talk to couldn't my report.It doesn't make sense.
Please clarify It.
Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.
(03-03-2023, 01:12 AM)Quitelargegenitalman Wrote: Ive read about people having issues where the police department wont give amazon info about the report over the phone. Why does amazon think this is the customers problem? I think at that point they are deliberately trying to cock block the refund because you are flagged.That happened too. Amazon told me to give the police a signed consent.
RE: DNA for amazon.ca ? - mothered - 03-03-2023
(03-03-2023, 02:45 AM)newtorefund Wrote: Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.You filed a legit report, correct?
RE: DNA for amazon.ca ? - Quitelargegenitalman - 03-03-2023
(03-03-2023, 02:45 AM)newtorefund Wrote:(03-02-2023, 03:31 AM)mothered Wrote:Shit didn't proofread.(03-01-2023, 04:03 PM)newtorefund Wrote: Filed one online, got report number. But amazon says, the police offer they talk to couldn't my report.It doesn't make sense.
Please clarify It.
Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.
(03-03-2023, 01:12 AM)Quitelargegenitalman Wrote: Ive read about people having issues where the police department wont give amazon info about the report over the phone. Why does amazon think this is the customers problem? I think at that point they are deliberately trying to cock block the refund because you are flagged.That happened too. Amazon told me to give the police a signed consent.
What do you mean signed consent?
You, amazon customer service and the cops are all gonna be buddies after this.
I'm just curious what the criteria is for amazon to request a police report. Is it a certain dollar amount, account standing or completely random? This is the worst customer service policy for dealing with shipping disputes I have ever heard of.
Its not enough that you give them the bullshit report but they argue with you about verifying it after.
RE: DNA for amazon.ca ? - newtorefund - 03-03-2023
(03-03-2023, 02:52 AM)mothered Wrote:Yeah, legit report. Filed online.(03-03-2023, 02:45 AM)newtorefund Wrote: Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.You filed a legit report, correct?
I told them to try again. They haven't responded yet.
(03-03-2023, 02:56 AM)Quitelargegenitalman Wrote:One rep told me that the officer refused to release info so I have to give them my consent so that they can release info related to the case.(03-03-2023, 02:45 AM)newtorefund Wrote:(03-02-2023, 03:31 AM)mothered Wrote: It doesn't make sense.Shit didn't proofread.
Please clarify It.
Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.
(03-03-2023, 01:12 AM)Quitelargegenitalman Wrote: Ive read about people having issues where the police department wont give amazon info about the report over the phone. Why does amazon think this is the customers problem? I think at that point they are deliberately trying to cock block the refund because you are flagged.That happened too. Amazon told me to give the police a signed consent.
What do you mean signed consent?
You, amazon customer service and the cops are all gonna be buddies after this.
I'm just curious what the criteria is for amazon to request a police report. Is it a certain dollar amount, account standing or completely random? This is the worst customer service policy for dealing with shipping disputes I have ever heard of.
Its not enough that you give them the bullshit report but they argue with you about verifying it after.
I don't even understand how would that work over the phone.
RE: DNA for amazon.ca ? - Quitelargegenitalman - 03-03-2023
(03-03-2023, 03:24 AM)newtorefund Wrote:(03-03-2023, 02:52 AM)mothered Wrote:Yeah, legit report. Filed online.(03-03-2023, 02:45 AM)newtorefund Wrote: Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.You filed a legit report, correct?
I told them to try again. They haven't responded yet.
(03-03-2023, 02:56 AM)Quitelargegenitalman Wrote:One rep told me that the officer refused to release info so I have to give them my consent so that they can release info related to the case.(03-03-2023, 02:45 AM)newtorefund Wrote: Shit didn't proofread.
Amazon told me the officer they spoke with over the phone couldn't find a report for the case number I gave Amazon.
That happened too. Amazon told me to give the police a signed consent.
What do you mean signed consent?
You, amazon customer service and the cops are all gonna be buddies after this.
I'm just curious what the criteria is for amazon to request a police report. Is it a certain dollar amount, account standing or completely random? This is the worst customer service policy for dealing with shipping disputes I have ever heard of.
Its not enough that you give them the bullshit report but they argue with you about verifying it after.
I don't even understand how would that work over the phone.
What a headache, I wonder if screaming at customer service would put them in line.
RE: DNA for amazon.ca ? - mothered - 03-03-2023
(03-03-2023, 03:24 AM)newtorefund Wrote: Yeah, legit report. Filed online.Well, there's no cause for concern.
I told them to try again. They haven't responded yet.
You've done the right thing on your end, hence It's no fault of your own that they cannot confirm/verify the case number.