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Jewelry SE Hitch - Printable Version

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+--- Thread: Jewelry SE Hitch (/Thread-Jewelry-SE-Hitch)

Pages: 1 2


RE: Jewelry SE Hitch - ryanchiddy - 12-23-2022

(12-22-2022, 08:24 PM)Lupin Wrote:
(12-22-2022, 06:27 PM)ryanchiddy Wrote: They haven't responded to neither my email nor follow up email so it's safe to say this SE has failed. I have sent yet another email and will keep this thread up to date with any updates.

Have they got a number you can call?
They do, I've missed their opening hours recently, I'll give them a ring tomorrow.

(12-23-2022, 01:49 AM)mothered Wrote:
(12-22-2022, 06:27 PM)ryanchiddy Wrote: They haven't responded to neither my email nor follow up email so it's safe to say this SE has failed.
No It hasn't failed.

Request an escalation on the grounds that they're not addressing your claim.
I'm giving them a call tomorrow, if that call doesn't result in any desired outcome I'll request for escalation, thanks!


RE: Jewelry SE Hitch - mothered - 12-23-2022

(12-23-2022, 06:50 AM)ryanchiddy Wrote: I'm giving them a call tomorrow, if that call doesn't result in any desired outcome I'll request for escalation, thanks!
Sounds good.

We'll await their reply and (If need be), tackle the next course of action.


RE: Jewelry SE Hitch - ryanchiddy - 01-09-2023

After a multitude of emails requesting for CCTV evidence to which I received no response, I recently received refund confirmation. It was a very lengthy and drawn out process but the SE succeeded.


RE: Jewelry SE Hitch - BlueOsnikula - 01-09-2023

Nice work on your SE! Good things come to those who wait


RE: Jewelry SE Hitch - Selmavw - 01-09-2023

(01-09-2023, 07:10 AM)ryanchiddy Wrote: After a multitude of emails requesting for CCTV evidence to which I received no response, I recently received  refund confirmation. It was a very lengthy and drawn out process but the SE succeeded.

Wow congrats! A good example how perserverence is key when SE'ing


RE: Jewelry SE Hitch - coreymcalinson - 01-09-2023

(01-09-2023, 07:10 AM)ryanchiddy Wrote: After a multitude of emails requesting for CCTV evidence to which I received no response, I recently received  refund confirmation. It was a very lengthy and drawn out process but the SE succeeded.

how much was the item in question?


RE: Jewelry SE Hitch - ryanchiddy - 01-11-2023

(01-09-2023, 03:57 PM)coreymcalinson Wrote:
(01-09-2023, 07:10 AM)ryanchiddy Wrote: After a multitude of emails requesting for CCTV evidence to which I received no response, I recently received  refund confirmation. It was a very lengthy and drawn out process but the SE succeeded.

how much was the item in question?
Just short of £200


RE: Jewelry SE Hitch - EdenSlate - 09-15-2023

(09-15-2023, 10:18 AM)musafir1 Wrote: I'm really sorry to hear about your situation with the necklace. That's definitely a frustrating experience. It's great that you're seeking advice here, and you've come to the right place for some friendly input. I can understand your dilemma, and it's good to know that the company has at least checked the CCTV footage and consulted their supervisor.
Are you an undercover rep? Thanking you for your assistance.
Kindly send me your satisfaction survey, I'll give you 5/5 for sure  Biggrin


RE: Jewelry SE Hitch - musafir1 - 09-18-2023

I'm really sorry to hear about your situation with the necklace. That's definitely a frustrating experience. It's great that you're seeking advice here, and you've come to the right place for some friendly input. I can understand your dilemma, and it's good to know that the company has at least checked the CCTV footage and consulted their supervisor.


RE: Jewelry SE Hitch - DogLovesCarling - 09-21-2023

(12-22-2022, 07:35 PM)WLT17 Wrote: Hmu i can sort you out a label for them they do RM returns

How can I contact you? Tele? Pm me if you like thanks