(10-09-2022, 04:17 PM)Drimty Wrote: I sent them the proof of deposit at the recycling center, now they no longer want to refund me without return. They tell me to contact apple and see directly with them. What are your solutions?

(10-09-2022, 04:34 PM)eljot88 Wrote: where did you order from?

(10-09-2022, 04:38 PM)BetterThings2 Wrote:

(10-09-2022, 04:17 PM)Drimty Wrote: I sent them the proof of deposit at the recycling center, now they no longer want to refund me without return. They tell me to contact apple and see directly with them. What are your solutions?

Amazon is clearly playing games with you.  If they truly said that they can't refund without proof of deposit, and when you sent them the proof now they want to say they can't help you...is unnacceptable on their part.  I would Phone Amz and tell them per their own words they said they would refund me when I sent them the proof they asked for.  I would hammer that point home, and let them know that you don't appreciate them moving goal posts.

(10-09-2022, 04:45 PM)Drimty Wrote:

(10-09-2022, 04:34 PM)eljot88 Wrote: where did you order from?

Seller = Amazon
Delivred by amazon

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(10-09-2022, 04:38 PM)BetterThings2 Wrote:

(10-09-2022, 04:17 PM)Drimty Wrote: I sent them the proof of deposit at the recycling center, now they no longer want to refund me without return. They tell me to contact apple and see directly with them. What are your solutions?

Amazon is clearly playing games with you.  If they truly said that they can't refund without proof of deposit, and when you sent them the proof now they want to say they can't help you...is unnacceptable on their part.  I would Phone Amz and tell them per their own words they said they would refund me when I sent them the proof they asked for.  I would hammer that point home, and let them know that you don't appreciate them moving goal posts.

I will try that way, if it fail, i will try dry ice method

If i use dry ice, do you know how much in need to put in for a travel of 2-3 days ?

The box weight is 7.7 lbs
Thooses days are cold like 59.0 °F (15C°)

(10-09-2022, 04:34 PM)eljot88 Wrote:

(10-07-2022, 03:32 PM)Drimty Wrote: Hi !
I need some advices about  LB

My account is very hold
I ordered a computer and received it with OTP

I told Amazon it came damaged by battery leaking and they asked for some pictures of damaged parts, I told them  that I had throwed it.

Now they are asking me to back to the dump and find the macbook.
Told them the dump no longer had it, they are now asking for a proof of deposit.

But the guys of the dump does not provide proof of deposit

What can i do now ?

where did you order from?

(10-09-2022, 04:56 PM)BetterThings2 Wrote:

(10-09-2022, 04:45 PM)Drimty Wrote:

(10-09-2022, 04:34 PM)eljot88 Wrote: where did you order from?

Seller = Amazon
Delivred by amazon

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(10-09-2022, 04:38 PM)BetterThings2 Wrote: Amazon is clearly playing games with you.  If they truly said that they can't refund without proof of deposit, and when you sent them the proof now they want to say they can't help you...is unnacceptable on their part.  I would Phone Amz and tell them per their own words they said they would refund me when I sent them the proof they asked for.  I would hammer that point home, and let them know that you don't appreciate them moving goal posts.

I will try that way, if it fail, i will try dry ice method

If i use dry ice, do you know how much in need to put in for a travel of 2-3 days ?

The box weight is 7.7 lbs
Thooses days are cold like 59.0 °F (15C°)

For a little reference 5lbs of dry ice takes about 24hrs to fully sublimate (turn to gas)  7.7lbs of dry ice would be a lot of ice, plus you say it's pretty cold where you are at so that would slow down the sublimation process.

(10-09-2022, 06:35 PM)Drimty Wrote:

(10-09-2022, 04:34 PM)eljot88 Wrote:

(10-07-2022, 03:32 PM)Drimty Wrote: Hi !
I need some advices about  LB

My account is very hold
I ordered a computer and received it with OTP

I told Amazon it came damaged by battery leaking and they asked for some pictures of damaged parts, I told them  that I had throwed it.

Now they are asking me to back to the dump and find the macbook.
Told them the dump no longer had it, they are now asking for a proof of deposit.

But the guys of the dump does not provide proof of deposit

What can i do now ?

where did you order from?

(10-09-2022, 04:56 PM)BetterThings2 Wrote:

(10-09-2022, 04:45 PM)Drimty Wrote: Seller = Amazon
Delivred by amazon

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I will try that way, if it fail, i will try dry ice method

If i use dry ice, do you know how much in need to put in for a travel of 2-3 days ?

The box weight is 7.7 lbs
Thooses days are cold like 59.0 °F (15C°)

For a little reference 5lbs of dry ice takes about 24hrs to fully sublimate (turn to gas)  7.7lbs of dry ice would be a lot of ice, plus you say it's pretty cold where you are at so that would slow down the sublimation process.

Good or bad idea ? 

(10-09-2022, 04:17 PM)Drimty Wrote: Do you think dry ice method is the best for this situation or i need to continue to contact the costumers and try again and again ?