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SE DELL alienware aurora - Printable Version

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RE: SE DELL alienware aurora - mothered - 09-05-2022

(09-05-2022, 04:38 PM)pasqui Wrote: on the dell store i bought a computer 4 years ago
and ship with dhl
on the acer store i never bought anything.
can you give me some advice if you already have experience?
Check my previous posts:

(09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

(09-05-2022, 03:12 AM)mothered Wrote: What type of verification will be required on receipt of goods?


RE: SE DELL alienware aurora - Fagottino89 - 10-15-2022

(09-05-2022, 03:12 AM)mothered Wrote:
(09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

Hi @mothered, is this still a thing?

RE: SE DELL alienware aurora - kingemma02 - 10-15-2022

(10-15-2022, 06:30 PM)Fagottino89 Wrote:
(09-05-2022, 03:12 AM)mothered Wrote:
(09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

Hi @mothered, is this still a thing?
just check if thats a option for you. It was for me.

RE: SE DELL alienware aurora - Fagottino89 - 10-16-2022

(10-15-2022, 07:03 PM)kingemma02 Wrote:
(10-15-2022, 06:30 PM)Fagottino89 Wrote:
(09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

Hi @mothered, is this still a thing?
just check if thats a option for you. It was for me.

I don’t understand how to do that, I don’t know the service tag method itself that must be the one used for this SE if i am not wrong

RE: SE DELL alienware aurora - mothered - 10-16-2022

(10-15-2022, 06:30 PM)Fagottino89 Wrote:
(09-05-2022, 03:12 AM)mothered Wrote:
(09-04-2022, 08:18 PM)pasqui Wrote: If Dell is too hard
Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

Hi @mothered, is this still a thing?
Yes It Is.

RE: SE DELL alienware aurora - Fagottino89 - 10-16-2022

(10-16-2022, 01:26 AM)mothered Wrote:
(10-15-2022, 06:30 PM)Fagottino89 Wrote:
(09-05-2022, 03:12 AM)mothered Wrote: Dell offers an Advanced Exchange service, whereby they ship a replacement unit In advance, and you return the (seemingly) defective product.

See If It applies to your purchase.

Hi @mothered, is this still a thing?
Yes It Is.

Is the service tag method just another way of saying the SN method? I was looking on your blog for better explanations but couldn’t find anything in particular

RE: SE DELL alienware aurora - mothered - 10-16-2022

(10-16-2022, 08:50 AM)Fagottino89 Wrote: Is the service tag method just another way of saying the SN method?
Yes, It's performed In a similar fashion to the serial number method.

Either use a valid service tag or a serial number for the warranty claim.