(04-08-2022, 04:11 AM)mothered Wrote:

(04-07-2022, 06:31 PM)Highstuff984 Wrote: I've actually noticed the Canada post delivery driver usually signs it and leaves it at my front door

Perfect to DNA It.

We shall await updates.

(04-08-2022, 04:42 PM)Highstuff984 Wrote: Update* so the delivery guy just came and gave the box to me without even getting a signature, i assume now i wait until monday to hit up the bestbuy about my missing package.

(04-08-2022, 04:42 PM)Highstuff984 Wrote: (kind of disappointed because i worked so hard on a fake signature lol)

(04-08-2022, 05:03 PM)mothered Wrote:

(04-08-2022, 04:42 PM)Highstuff984 Wrote: Update* so the delivery guy just came and gave the box to me without even getting a signature, i assume now i wait until monday to hit up the bestbuy about my missing package.

They can be contacted the day after delivery.

(04-08-2022, 04:42 PM)Highstuff984 Wrote: (kind of disappointed because i worked so hard on a fake signature lol)

Use your methodology on the next DNA.

(04-08-2022, 05:07 PM)Highstuff984 Wrote: good to know ill contact them tomorrow, ill update again when i do

(04-09-2022, 03:40 AM)mothered Wrote:

(04-08-2022, 05:07 PM)Highstuff984 Wrote: good to know ill contact them tomorrow, ill update again when i do

Good.

I'll check back for the latest developments.

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Is it better to call them or start a live chat with a agent to initiate the dna?

(04-09-2022, 02:53 PM)Highstuff984 Wrote: also if the dna somehow fails for whatever reason i can always save the refund by saying another family member ended up taking the package for x reason and they didnt let me know right?

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Other than that i think im ready to tackle this thing.

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Thanks for all the help up till now!

(04-09-2022, 04:18 PM)mothered Wrote:

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Is it better to call them or start a live chat with a agent to initiate the dna?

Use whichever gateway you're comfortable and confident with.

(04-09-2022, 02:53 PM)Highstuff984 Wrote: also if the dna somehow fails for whatever reason i can always save the refund by saying another family member ended up taking the package for x reason and they didnt let me know right?

Absolutely correct.

You can then reorder the same Item on a totally different account, and SE It using another method.

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Other than that i think im ready to tackle this thing.

You're good to go.

(04-09-2022, 02:53 PM)Highstuff984 Wrote: Thanks for all the help up till now!

You're very welcome.

(04-09-2022, 06:30 PM)Highstuff984 Wrote: update* I had a chat with them over the text on their site, told them that i got a notification yesterday that my package got delivered but upon getting home and checking, it wasn't there. they ended up telling me to call the cs of Canada post but i said i already spoke to them and they said it was delivered on their end, so the cs rep ended up escalating it for me and saying they will email me at the earliest.

(04-10-2022, 01:42 AM)mothered Wrote:

(04-09-2022, 06:30 PM)Highstuff984 Wrote: update* I had a chat with them over the text on their site, told them that i got a notification yesterday that my package got delivered but upon getting home and checking, it wasn't there. they ended up telling me to call the cs of Canada post but i said i already spoke to them and they said it was delivered on their end, so the cs rep ended up escalating it for me and saying they will email me at the earliest.

You did well by referring the Issue back to the rep/agent.

Please reply when the escalation team responds.

(04-19-2022, 01:16 AM)Highstuff984 Wrote: *Update* They took forver to get back to me but they said they started a lost shipment trace with the carrier company and will let me know in 3 weeks, i guess i play the waiting game now?