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+--- Thread: Intel SE (/Thread-Intel-SE)
RE: Intel SE - karlthegod - 02-19-2022
(02-18-2022, 03:13 PM)mothered Wrote:(02-18-2022, 12:12 PM)karlthegod Wrote: sorry about that I guess I missed that part.All good.
(02-18-2022, 12:12 PM)karlthegod Wrote: They just meant that if the company still won't send a replacement they'll take care of the replacementYes, I thought as much, but just wanted clarification after you posted this:
Quote:The 2nd rep was for another case
Please keep us updated on the latest developments.
will do, thanks
RE: Intel SE - mothered - 02-19-2022
(02-19-2022, 01:48 AM)karlthegod Wrote: will do, thanksYou're always welcome.
RE: Intel SE - karlthegod - 02-21-2022
(02-19-2022, 03:26 AM)mothered Wrote:(02-19-2022, 01:48 AM)karlthegod Wrote: will do, thanksYou're always welcome.
Just letting you know it seems they have to investigate with a higher up when asked to contact your place of purchase and say they refused. Will update on what they say after the review
RE: Intel SE - mothered - 02-22-2022
(02-21-2022, 07:22 PM)karlthegod Wrote: Just letting you know it seems they have to investigate with a higher up when asked to contact your place of purchase and say they refused. Will update on what they say after the reviewThanks for the update.
Please reply the moment you receive their response.
RE: Intel SE - karlthegod - 02-22-2022
(02-22-2022, 12:54 AM)mothered Wrote:(02-21-2022, 07:22 PM)karlthegod Wrote: Just letting you know it seems they have to investigate with a higher up when asked to contact your place of purchase and say they refused. Will update on what they say after the reviewThanks for the update.
Please reply the moment you receive their response.
if I cannot reply the exact moment it will be same day, cannot get onto the site at work
RE: Intel SE - mothered - 02-23-2022
(02-22-2022, 04:10 PM)karlthegod Wrote:No problem whatsoever.(02-22-2022, 12:54 AM)mothered Wrote:(02-21-2022, 07:22 PM)karlthegod Wrote: Just letting you know it seems they have to investigate with a higher up when asked to contact your place of purchase and say they refused. Will update on what they say after the reviewThanks for the update.
Please reply the moment you receive their response.
if I cannot reply the exact moment it will be same day, cannot get onto the site at work
At your convenience.
RE: Intel SE - karlthegod - 02-27-2022
(02-23-2022, 12:42 AM)mothered Wrote:(02-22-2022, 04:10 PM)karlthegod Wrote:No problem whatsoever.(02-22-2022, 12:54 AM)mothered Wrote: Thanks for the update.
Please reply the moment you receive their response.
if I cannot reply the exact moment it will be same day, cannot get onto the site at work
At your convenience.
they just replied today, it is approved to send back. CPU is small enough to just send an empty package
RE: Intel SE - Nabeshin - 02-27-2022
I'm planning to order a.new CPU (without the fan+cooler) and a liquid cooler, then say the CPU never arrived, it would work easily right? A lone CPU is probably very light
RE: Intel SE - mothered - 02-28-2022
(02-27-2022, 09:04 PM)karlthegod Wrote: they just replied today, it is approved to send back. CPU is small enough to just send an empty packageThe CPU Itself, shouldn't weigh more than 85 grams, so It's fine to box them by sending the package on Its own.
RE: Intel SE - karlthegod - 03-02-2022
(02-27-2022, 09:38 PM)Nabeshin Wrote: I'm planning to order a.new CPU (without the fan+cooler) and a liquid cooler, then say the CPU never arrived, it would work easily right? A lone CPU is probably very light
Depends on the rep, this rep has been a pain but it was easy, but it was a long wait, and I'm getting somewhere now. Will post an update in reply to Mothered
(02-28-2022, 03:36 AM)mothered Wrote:(02-27-2022, 09:04 PM)karlthegod Wrote: they just replied today, it is approved to send back. CPU is small enough to just send an empty packageThe CPU Itself, shouldn't weigh more than 85 grams, so It's fine to box them by sending the package on Its own.
yep I remember that, so I figured it was fine. The CPU I was doing (i9-10900k) was either a refund or get a replacement in Chinese packaging, had to sign a document stating I was ok with that. Not sure if they'll have me send it back or not, just a bit confused as they haven't mentioned anything about sending it back in a bit, but if they require it, I can pretty much do it by sending an empty package. Will keep you guy's updated