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+--- Thread: Zalando DE Refund (/Thread-Zalando-DE-Refund)
RE: Zalando DE Refund - mothered - 07-12-2021
(07-11-2021, 12:10 PM)Seeb1988 Wrote: What options do I have now?In future, please quote me- It's Impossible to remember each and every thread pending a reply.
That aside, I'm not suggesting the DNA method won't work, but rather pointing out the events that are most likely to take place as a result of the Item values. If you're planning to SE all 9 Items In one hit, the DNA Is your only option. Others may argue to box the company, however It's extremely unlikely that every Item of that magnitude was stolen In transit.
RE: Zalando DE Refund - Seeb1988 - 07-12-2021
(07-12-2021, 10:00 AM)mothered Wrote:(07-11-2021, 12:10 PM)Seeb1988 Wrote: What options do I have now?In future, please quote me- It's Impossible to remember each and every thread pending a reply.
That aside, I'm not suggesting the DNA method won't work, but rather pointing out the events that are most likely to take place as a result of the Item values. If you're planning to SE all 9 Items In one hit, the DNA Is your only option. Others may argue to box the company, however It's extremely unlikely that every Item of that magnitude was stolen In transit.
All items have been delivered in one package. Submission without signature. Package was placed in front of the front door
RE: Zalando DE Refund - mothered - 07-12-2021
(07-12-2021, 10:23 AM)Seeb1988 Wrote: All items have been delivered in one package. Submission without signature. Package was placed in front of the front doorAre you sure that photos were not taken?
RE: Zalando DE Refund - Seeb1988 - 07-12-2021
(07-12-2021, 10:55 AM)mothered Wrote:(07-12-2021, 10:23 AM)Seeb1988 Wrote: All items have been delivered in one package. Submission without signature. Package was placed in front of the front doorAre you sure that photos were not taken?
Unfortunately I do not know it. The company was Hermes
RE: Zalando DE Refund - mothered - 07-12-2021
(07-12-2021, 02:12 PM)Seeb1988 Wrote: Unfortunately I do not know it. The company was HermesThat's fine, I just need every bit of detail when assessing a given SE.
Even If photos were taken specifically Identifying your home (house number or otherwise), because the package was purely left at the doorstep, anything could've happened to It - a passerby or perhaps the neighbor stole It. All In all, the driver (not yourself) made the decision to dump It there, so the carrier Is liable for loss of goods.
RE: Zalando DE Refund - ksenofob - 02-01-2022
(07-10-2021, 06:45 PM)Seeb1988 Wrote: Hello everyone,Dude, did you make it?
I placed an order with Zalando a few days ago. Value of goods 1600.- €.
One package with 9 items
The account is 6 years old and so far no refund
I want to use the DNA method.
Are there any problems with the value of the goods? or is everything okay?
RE: Zalando DE Refund - Tinytim - 02-01-2022
(07-11-2021, 10:33 AM)mothered Wrote:(07-11-2021, 09:59 AM)Seeb1988 Wrote: what is an acceptable limit that causes few problems?Unless the rep has no brain cells left and approves the claim on the spot, due to the nature of the method, almost every DNA has Its fair share of complexities. Investigations, police reports, stat decs and affidavits will be experienced at some point.
In terms of a safe Item value, when It goes beyond the 1k mark, companies tend to pay more attention when assessing claims, thereby (and as already mentioned) an Investigation and police report Is almost a certainty. Don't be surprised If you're also asked to complete a stat dec/affidavit.
What is stat dec? Either stat dec or affidavit can be done safely? Are not both legal documents?
RE: Zalando DE Refund - mothered - 02-02-2022
(02-01-2022, 09:46 PM)Tinytim Wrote: What is stat dec? Either stat dec or affidavit can be done safely? Are not both legal documents?An affidavit Is legally binding on Its own.
A stat dec must be signed In the presence of a Justice of the Peace to be admissible In court.
RE: Zalando DE Refund - Tinytim - 02-02-2022
(02-01-2022, 09:46 PM)Tinytim Wrote:(07-11-2021, 10:33 AM)mothered Wrote:(07-11-2021, 09:59 AM)Seeb1988 Wrote: what is an acceptable limit that causes few problems?Unless the rep has no brain cells left and approves the claim on the spot, due to the nature of the method, almost every DNA has Its fair share of complexities. Investigations, police reports, stat decs and affidavits will be experienced at some point.
In terms of a safe Item value, when It goes beyond the 1k mark, companies tend to pay more attention when assessing claims, thereby (and as already mentioned) an Investigation and police report Is almost a certainty. Don't be surprised If you're also asked to complete a stat dec/affidavit.
What is stat dec? Either stat dec or affidavit can be done safely? Are not both legal documents?
(02-02-2022, 02:58 AM)mothered Wrote:(02-01-2022, 09:46 PM)Tinytim Wrote: What is stat dec? Either stat dec or affidavit can be done safely? Are not both legal documents?An affidavit Is legally binding on Its own.
A stat dec must be signed In the presence of a Justice of the Peace to be admissible In court.
I think i saw on your website no sign legal documents. Affidavit no sign, stat dec OK sign?
RE: Zalando DE Refund - mothered - 02-02-2022
(02-02-2022, 03:06 AM)Tinytim Wrote: I think i saw on your website no sign legal documents.I always suggest to not sign a legally binding document.