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Problem with completed SE! - Printable Version

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RE: Problem with completed SE! - mothered - 02-21-2021

(02-21-2021, 02:14 AM)maddylok Wrote: I talked to sony and they look like they will approve a replacement order, but what if they talk to amazon and found out I already refunded it?
^ This Is precisely why I didn't support and suggest to go ahead with this:
Quote:but it probably needs to be repaired by "United Radio" company.



RE: Problem with completed SE! - maddylok - 02-21-2021

(02-21-2021, 02:34 AM)mothered Wrote:
(02-21-2021, 02:14 AM)maddylok Wrote: I talked to sony and they look like they will approve a replacement order, but what if they talk to amazon and found out I already refunded it?
^ This Is precisely why I didn't support and suggest to go ahead with this:
Quote:but it probably needs to be repaired by "United Radio" company.

i'm still waiting on sony's reply so we'll see
also what happened was I provided them with the invoice on my amazon account that I did indeed buy it, luckily for whatever reason amazon never changed it to say "returned"


RE: Problem with completed SE! - mothered - 02-21-2021

(02-21-2021, 03:52 AM)maddylok Wrote: luckily for whatever reason amazon never changed it to say "returned"
Amazon will have It recorded as such Internally, namely In their accounts/Invoicing department.

If warranted, an Investigation will Identify the return.


RE: Problem with completed SE! - maddylok - 02-21-2021

(02-21-2021, 09:05 AM)mothered Wrote:
(02-21-2021, 03:52 AM)maddylok Wrote: luckily for whatever reason amazon never changed it to say "returned"
Amazon will have It recorded as such Internally, namely In their accounts/Invoicing department.

If warranted, an Investigation will Identify the return.

well that would be horrible, but we'll see what sonys reply is, haven't got one yet :]


RE: Problem with completed SE! - mothered - 02-21-2021

(02-21-2021, 12:11 PM)maddylok Wrote: well that would be horrible, but we'll see what sonys reply is, haven't got one yet :]
That's If they decide to check, which there Is every possibility that they won't.

Please reply when you receive their response.


RE: Problem with completed SE! - maddylok - 02-24-2021

update! great news I have been approved for an exchange for a BRAND NEW sealed product just like the original purchase.

hpoefuly they don't say anything when they get the product back and change their minds.
I specifically told them I only have the earphones and none of the accesories left.