+- Sinisterly (https://sinister.li)
+-- Forum: Hacking (https://sinister.li/Forum-Hacking)
+--- Forum: Social Engineering (https://sinister.li/Forum-Social-Engineering)
+--- Thread: Samsung RMA (/Thread-Samsung-RMA)
RE: Samsung RMA - db8803 - 02-02-2021
(02-02-2021, 08:46 AM)mothered Wrote:(02-02-2021, 08:30 AM)db8803 Wrote: Just the original box of the SSD with everything inside, without the item itself.Due to your claim of a nonfunctional Item as the reason for the return, I'd say they'll check It before Issuing a refund/replacement.
Fingers crossed they don't.
Yeah...i think so too. But i have nothing to lose only to gain of i am lucky. Since it's a prepaid pick up I won't pay any shipping. I will update when they contact me again
RE: Samsung RMA - mothered - 02-02-2021
(02-02-2021, 10:18 AM)db8803 Wrote: Yeah...i think so too. But i have nothing to lose only to gain of i am lucky. Since it's a prepaid pick up I won't pay any shipping. I will update when they contact me againI certainly agree.
Good luck.
RE: Samsung RMA - curry_king - 10-17-2022
Lol this is old af but what happened?
RE: Samsung RMA - mothered - 10-17-2022
(10-17-2022, 09:09 AM)curry_king Wrote: Lol this is old af but what happened?You've grave dug this thread, but with good reason - It will be Informative to read the outcome.
RE: Samsung RMA - KingDead - 10-17-2022
(10-17-2022, 10:10 AM)mothered Wrote:(10-17-2022, 09:09 AM)curry_king Wrote: Lol this is old af but what happened?You've grave dug this thread, but with good reason - It will be Informative to read the outcome.
When I went on Samsung I went right to chat and they tried to get my subwoofer working which I didn't even have. The gave me a ticket number and told me its processed and has now shipped. When I tried doing it using the repair item link they wanted me to send the non existent item to them for free and then fix it. I couldn't do that so I just went to chat.
RE: Samsung RMA - mothered - 10-18-2022
(10-17-2022, 08:50 PM)KingDead Wrote: When I went on Samsung I went right to chat and they tried to get my subwoofer working which I didn't even have. The gave me a ticket number and told me its processed and has now shipped. When I tried doing it using the repair item link they wanted me to send the non existent item to them for free and then fix it. I couldn't do that so I just went to chat.So all In all, did they end up shipping a replacement?
RE: Samsung RMA - KingDead - 10-19-2022
(10-18-2022, 01:34 AM)mothered Wrote:(10-17-2022, 08:50 PM)KingDead Wrote: When I went on Samsung I went right to chat and they tried to get my subwoofer working which I didn't even have. The gave me a ticket number and told me its processed and has now shipped. When I tried doing it using the repair item link they wanted me to send the non existent item to them for free and then fix it. I couldn't do that so I just went to chat.So all In all, did they end up shipping a replacement?
Yes got it today. Doesn't say anything about returning the "broken" subwoofer. I'll wait a few days and then say the remote is broken. Then I will have a complete $700(on sale usually $999) Samsung Soundbar system.
Probably the most roundabout SE item I ever did but hey it worked.
RE: Samsung RMA - mothered - 10-20-2022
(10-19-2022, 10:03 PM)KingDead Wrote: Yes got it today. Doesn't say anything about returning the "broken" subwoofer. I'll wait a few days and then say the remote is broken. Then I will have a complete $700(on sale usually $999) Samsung Soundbar system.A job well done on your end, congrats.
Probably the most roundabout SE item I ever did but hey it worked.
If they do happen to mention the return, simply tell them you've disposed of It. After all, who keeps a broken/non-functional Item?
RE: Samsung RMA - Imbroke101 - 11-05-2022
(10-17-2022, 08:50 PM)KingDead Wrote:(10-17-2022, 10:10 AM)mothered Wrote:(10-17-2022, 09:09 AM)curry_king Wrote: Lol this is old af but what happened?You've grave dug this thread, but with good reason - It will be Informative to read the outcome.
When I went on Samsung I went right to chat and they tried to get my subwoofer working which I didn't even have. The gave me a ticket number and told me its processed and has now shipped. When I tried doing it using the repair item link they wanted me to send the non existent item to them for free and then fix it. I couldn't do that so I just went to chat.
What did you say was wrong with the subwoofer? Did they ask for a warranty reference or anything?
RE: Samsung RMA - KingDead - 11-15-2022
(11-05-2022, 11:10 AM)Imbroke101 Wrote:(10-17-2022, 08:50 PM)KingDead Wrote:(10-17-2022, 10:10 AM)mothered Wrote: You've grave dug this thread, but with good reason - It will be Informative to read the outcome.
When I went on Samsung I went right to chat and they tried to get my subwoofer working which I didn't even have. The gave me a ticket number and told me its processed and has now shipped. When I tried doing it using the repair item link they wanted me to send the non existent item to them for free and then fix it. I couldn't do that so I just went to chat.
What did you say was wrong with the subwoofer? Did they ask for a warranty reference or anything?
Sorry for late reply medical/family BS issues. I just played it very dumb and said it wouldn't turn on. I wasn't prepared and didn't know the subwoofer model number when asked the Q series has different ones. So 5 minutues later I found it on spec crazy crutchfield website. Checked 4-5 days later and they said it has shipped but no tracking which i thought was odd but I got it the next day.
Waited couple days and said the main/ok button wouldn't work and when he told me how to reset it I said I can't that was the button I meant doesn't work. Remote came about 5 days ago. Great Soundbar music and movies sound good.
Oh he even said during the chat "you have an open ticket want me to close it? " I said "yeah don't know that happened" but I do. When I was playing around before just going to chat i tried repair and it created ticket and wanted me to mail "broken" subwoofer to a repair place. I said fuck this and just went to chat and played the typical oblivious about tech person.