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+--- Thread: Steam account banned? (/Thread-Steam-account-banned)
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Steam account banned? - InternetRockStar - 12-21-2023
Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
RE: Steam account banned? - HeardIt - 12-21-2023
(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
did they just ban it immediately? without any sort of investigation?
did you order it on a credit card? you could always do a chargeback on that and let the CC company fight them
RE: Steam account banned? - InternetRockStar - 12-21-2023
(12-21-2023, 09:49 PM)HeardIt Wrote:(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
did they just ban it immediately? without any sort of investigation?
did you order it on a credit card? you could always do a chargeback on that and let the CC company fight them
I ordered via a disposable card on revolute and I did not use my name when I placed the order so I don't know how that's gonna go if I do a chargeback
RE: Steam account banned? - HeardIt - 12-21-2023
(12-21-2023, 09:51 PM)サイレント Wrote:(12-21-2023, 09:49 PM)HeardIt Wrote:(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
did they just ban it immediately? without any sort of investigation?
did you order it on a credit card? you could always do a chargeback on that and let the CC company fight them
I ordered via a disposable card on revolute and I did not use my name when I placed the order so I don't know how that's gonna go if I do a chargeback
surely Revolut can do something about it? if they question the wrong name of the order just say it was for a friend or something?
RE: Steam account banned? - InternetRockStar - 12-21-2023
(12-21-2023, 09:54 PM)HeardIt Wrote:(12-21-2023, 09:51 PM)サイレント Wrote:(12-21-2023, 09:49 PM)HeardIt Wrote: did they just ban it immediately? without any sort of investigation?
did you order it on a credit card? you could always do a chargeback on that and let the CC company fight them
I ordered via a disposable card on revolute and I did not use my name when I placed the order so I don't know how that's gonna go if I do a chargeback
surely Revolut can do something about it? if they question the wrong name of the order just say it was for a friend or something?
Yeah I'm going to go to sleep now and then tomorrow I'll see what I can do I'll see if there's any way I can contact Steam if not I'll start the charge back I have nothing to lose I guess
RE: Steam account banned? - NaderTheWanderer - 12-22-2023
(12-21-2023, 10:28 PM)サイレント Wrote:Test If You Can Log From Different Cardinalities And Try To Plead Ignorance By Saying That " You Didn't Log In From Like A Year For Whatever Reason And Upon Attempting To Log After A Long Time You Suddenly Found Out That Your Account Blocked From Some Reason " .. Would Work Best If You Did That From An Old PC/Access Point You Used To Log In From In The Past .(12-21-2023, 09:54 PM)HeardIt Wrote:(12-21-2023, 09:51 PM)サイレント Wrote: I ordered via a disposable card on revolute and I did not use my name when I placed the order so I don't know how that's gonna go if I do a chargeback
surely Revolut can do something about it? if they question the wrong name of the order just say it was for a friend or something?
Yeah I'm going to go to sleep now and then tomorrow I'll see what I can do I'll see if there's any way I can contact Steam if not I'll start the charge back I have nothing to lose I guess
RE: Steam account banned? - Spatialize - 12-22-2023
(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
Was the steam deck a successful SE? Did you log into the steam deck and have your account banned? Or was your account banned after submitting a claim to CS for DNA?
RE: Steam account banned? - NaderTheWanderer - 12-22-2023
(12-22-2023, 08:51 AM)Spatialize Wrote:I Think They Suspected That His Item Was Stolen And Being Used Since He Claimed A "DNA" Without Even Waiting SE Result , Would Be Really Annoying If He Claimed The "DNA" After Logging With His Main Account Into The Steam Deck .. Such Items Oculus/Steam Decks Cannot Be Turned On When SE'ing Them , At Least He Could Use A Fake Account To Really Put The Idea That His Item Is Really With Someone Else .(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
Was the steam deck a successful SE? Did you log into the steam deck and have your account banned? Or was your account banned after submitting a claim to CS for DNA?
RE: Steam account banned? - Equilibrium - 12-22-2023
To me this sounds like a very easy chargeback win. Customer service not even interested in assessing a claim. Just annoying that it's the long way round
RE: Steam account banned? - InternetRockStar - 12-22-2023
(12-22-2023, 08:51 AM)Spatialize Wrote:(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
Was the steam deck a successful SE? Did you log into the steam deck and have your account banned? Or was your account banned after submitting a claim to CS for DNA?
The se was not successful it was banned mid claim. I never even powered on the device that's a rookie mistake
(12-22-2023, 09:03 AM)NaderTheWanderer Wrote:(12-22-2023, 08:51 AM)Spatialize Wrote:I Think They Suspected That His Item Was Stolen And Being Used Since He Claimed A "DNA" Without Even Waiting SE Result , Would Be Really Annoying If He Claimed The "DNA" After Logging With His Main Account Into The Steam Deck .. Such Items Oculus/Steam Decks Cannot Be Turned On When SE'ing Them , At Least He Could Use A Fake Account To Really Put The Idea That His Item Is Really With Someone Else .(12-21-2023, 09:44 PM)サイレント Wrote: Let's say I ordered a steam deck and my account got banned after claiming DNA what am I supposed to do? How do I get it Returned?
Was the steam deck a successful SE? Did you log into the steam deck and have your account banned? Or was your account banned after submitting a claim to CS for DNA?
That doesn't work I don't know what it is but you can sign up with your device on a VPN completely separate information etc and they will deny your claim I'm not sure about with Steam but I've seen other companies do this it's best to just not turn it on at all
(12-22-2023, 10:01 AM)Equilibrium Wrote: To me this sounds like a very easy chargeback win. Customer service not even interested in assessing a claim. Just annoying that it's the long way round
Probably but I don't really want to waste the charge back on this do you know how I should contact steam